Thorough Water Quality Services

If your water tastes off, leaves spots on your dishes, or dries out your skin, it’s not just annoying—it could point to underlying water quality issues. Hard water, chlorine, and sediment can impact your plumbing, appliances, and your family’s health over time. The longer these problems go unaddressed, the more damage they can cause to your pipes and fixtures.

It’s frustrating to deal with unpleasant water day after day, especially when you’re not sure what the issue is—or how to fix it. From scaling on faucets to foul-smelling tap water, these aren’t just cosmetic concerns—they’re signs your water needs professional attention.

That’s where SoGood Plumbing, Heating, & Air comes in. We help Richmond homeowners take control of their water with tailored solutions, including water filtration system installation, water softener repair, and conditioner replacement services. If you’re looking for cleaner, better-tasting water and protection for your plumbing, we’re the team to call.

Water Quality Services We Offer

You deserve water that looks, smells, and tastes fresh. Our team offers a range of water quality solutions designed to address local Richmond water conditions. No matter if you’re upgrading your filtration system or need a repair, we’ll help you improve your water with lasting results.

Water Filtration System Installation

We install high-performance whole-home water filtration systems that reduce chlorine, sediment, and other contaminants. Our technicians help you choose the right setup for your water supply and install it seamlessly into your existing plumbing.

Water Softener Repair & Replacement

If your water softener isn’t doing its job—leaving hard water stains or soap scum behind—it may need repair or replacement. We inspect brine tanks, valves, and resin beads to get your system working properly again and protect your fixtures and appliances.

Water Conditioner Repair & Replacement

Water conditioners help neutralize pH, reduce mineral content, and prevent corrosion. If your unit stops conditioning water effectively, our team can diagnose and repair it—or recommend a modern replacement that fits your home’s needs.

Why Richmond Homeowners Trust Us for Water Quality Solutions

When it comes to water quality, homeowners in Richmond know that one-size-fits-all fixes just don’t work. That’s why they turn to SoGood Plumbing, Heating, & Air—because we take the time to understand what’s actually coming through your pipes before recommending a solution. We don’t just install systems; we improve the way your home feels, smells, and runs with water that works for your life.

  • We Test Before We Treat: We start with a thorough water assessment to understand your home’s specific concerns—no guesswork, just facts.

  • Smart System Matching: Every home has different needs. We recommend water filtration, softeners, or conditioners based on your water use, plumbing layout, and long-term goals.

  • Fixes That Protect Your Plumbing Investment: Cleaner water means fewer clogs, longer-lasting fixtures, and healthier appliances. We think beyond the faucet to protect your full plumbing system.

  • Solutions That Fit Modern Homes: Whether you want salt-free options or low-maintenance systems, we’re up to date on the latest eco-friendly technologies that fit today’s households.

  • We Treat It Like Our Own Tap: If it’s not good enough for our families, it’s not good enough for yours. That’s the mindset we bring to every water quality job.

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Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Stephen diagnosed the issue with the plumbing and made quality repairs at a reasonable price and fast. He even went above and beyond to install an access panel that I purchased earlier and made the cosmetics look great. Outstanding professionalism I highly recommend.
Roy Bates
1 day ago
Right before the first snow of the winter, our hvac stopped running and we had to use space heaters to keep the house warm until the issue could be resolved. SoGood was able to send someone out next day to check on it. Dwayne G came by to evaluate the problem, and was very polite and friendly. We described the issue, and he very quickly identified the source of the problem, fixed it, and did multiple checks after to confirm that it was working properly. He seemed very knowledgeable and was a pleasure to do business with.
Alex Corrigan
1 day ago
If I could leave 100 stars I would, Johnny was amazing, professional, and very knowledgeable. Give that guy a promotion 👏
joejenkins !
2 days ago
Very prompt and professional service. I would absolutely recommend them!
daniel hunter
3 days ago
My HVAC was having problems and they sent out a highly trained technician. He diagnosed and fixed the issues. Now my HVAC is purring like a kitten. Wonderful job. Money well spent. Will recommend again. Billy S was very cordial and polite.
William Salmon
3 days ago
Stephen S. Was the best!! Answered all my questions and fixed the problems!! He deserves a raise!!! I’ll go with your company from now on because of his attitude and soooo friendly!!
Shirley Shore
3 days ago
Pattie Sutton 13 reviews Edited just now Not sure | $400–500 We called on Monday to help with a clogged toilet we could not fix ourselves . Johnny and Sam arrived and fixed our problem in no time. We are so grateful for you all and appreciate your quick response every time we call! Thank you so much- for your service and wonderful staff! They are always polite and efficient!
Pattie Sutton
3 days ago
Yovani was thorough when explaining what needed to be done. He presented options, & was patient when I posed questions.
Angela Moss
3 days ago
Fantastic service! Silas explained everything and presented options.
ARLENE FULTZ
3 days ago
I contacted SoGood on Monday 12/1, ready to give up on ever having working central heat and air. I had gone through at least 10 other companies who were either out of my price range or unwilling to offer financing based on my credit. Samson's first question was "Its cold. Do you have heat at all?" When I told him no, he immediately jumped into action. I told him about my less than stellar credit, and the challenges I've faced over the last few years with getting help. This man sat on the phone with banks for HOURS working out terms and getting approval within our very limited budget. Within three hours, he had a YES for me. And then he dropped what he was doing and came to my house that evening to assess our needs and discuss and finalize financing. He was able to get us approved (based on our financial situation) for a more than reasonable price, far below what has been asked from their competitors, with a monthly payment we could afford. And scheduled install for NEXT DAY! Joey and Cole were here bright and early the next morning and went right to work. They took great care in my home, covering their feet before entering, updating me on everything they were doing. They thoroughly tested every part of their work to ensure it was correctly done. They took time to explain the new thermostat controls. These guys went above and beyond. They were fast, efficient, and respectful, even conversational. From start to finish, SoGood had completely resolved a five year hardship for us in less than 72 hours. I'm just blown away and beyond grateful for the compassion we received. They are truly great people and have gained a customer for life.
Rachel Yarbrough
3 days ago
Silas is an absolute gem! He’s always well mannered, professional, and well-versed in products! Definitely a gem and always a pleasure to work with!
Gayle Trusty
4 days ago
Stephen was very friendly, professional and educated me a lot. Thank you so very much!
Arinola Adebayo
4 days ago
Luke was very professional and gave me alor of great information
Carla Barksdale
4 days ago
I had a great experience with SoGood plumbing. From start to finish, they were friendly, efficient and extremely helpful. The technician Stephan went out of his way to make sure everything was taken care of and explained each step so that I was comfortable with the process. I really appreciate the level of kindness and professionalism received. I'd recommend them to others.
Molly Thompson
4 days ago
They came out to look at a water filled crawl space but they don’t work on French drains. They did give me good advice to take it up with my house warranty.
Darius Guy
4 days ago
Great repair experience with Johnny!
John Pinckney
4 days ago
Used the company before for AC/Heater repair, this was first time for plumbing. Great worker, great work.
Jason H
4 days ago
HVAC checkup done twice a year as part of our annual maintenance contract. Very thorough and answered lots of questions we had. Also installed two filters we had purchased since the last checkup.
Dean Crouch
4 days ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: