Thorough Water Quality Services

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If your water tastes off, leaves spots on your dishes, or dries out your skin, it’s not just annoying—it could point to underlying water quality issues. Hard water, chlorine, and sediment can impact your plumbing, appliances, and your family’s health over time. The longer these problems go unaddressed, the more damage they can cause to your pipes and fixtures.

It’s frustrating to deal with unpleasant water day after day, especially when you’re not sure what the issue is—or how to fix it. From scaling on faucets to foul-smelling tap water, these aren’t just cosmetic concerns—they’re signs your water needs professional attention.

That’s where SoGood Plumbing, Heating, & Air comes in. We help Richmond homeowners take control of their water with tailored solutions, including water filtration system installation, water softener repair, and conditioner replacement services. If you’re looking for cleaner, better-tasting water and protection for your plumbing, we’re the team to call.

Water Quality Services We Offer

You deserve water that looks, smells, and tastes fresh. Our team offers a range of water quality solutions designed to address local Richmond water conditions. No matter if you’re upgrading your filtration system or need a repair, we’ll help you improve your water with lasting results.

Water Filtration System Installation

We install high-performance whole-home water filtration systems that reduce chlorine, sediment, and other contaminants. Our technicians help you choose the right setup for your water supply and install it seamlessly into your existing plumbing.

Water Softener Repair & Replacement

If your water softener isn’t doing its job—leaving hard water stains or soap scum behind—it may need repair or replacement. We inspect brine tanks, valves, and resin beads to get your system working properly again and protect your fixtures and appliances.

Water Conditioner Repair & Replacement

Water conditioners help neutralize pH, reduce mineral content, and prevent corrosion. If your unit stops conditioning water effectively, our team can diagnose and repair it—or recommend a modern replacement that fits your home’s needs.

Why Richmond Homeowners Trust Us for Water Quality Solutions

When it comes to water quality, homeowners in Richmond know that one-size-fits-all fixes just don’t work. That’s why they turn to SoGood Plumbing, Heating, & Air—because we take the time to understand what’s actually coming through your pipes before recommending a solution. We don’t just install systems; we improve the way your home feels, smells, and runs with water that works for your life.

  • We Test Before We Treat: We start with a thorough water assessment to understand your home’s specific concerns—no guesswork, just facts.

  • Smart System Matching: Every home has different needs. We recommend water filtration, softeners, or conditioners based on your water use, plumbing layout, and long-term goals.

  • Fixes That Protect Your Plumbing Investment: Cleaner water means fewer clogs, longer-lasting fixtures, and healthier appliances. We think beyond the faucet to protect your full plumbing system.

  • Solutions That Fit Modern Homes: Whether you want salt-free options or low-maintenance systems, we’re up to date on the latest eco-friendly technologies that fit today’s households.

  • We Treat It Like Our Own Tap: If it’s not good enough for our families, it’s not good enough for yours. That’s the mindset we bring to every water quality job.

Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Jonni (lead), Deante, Cole - did an awesome job and were very professional. This is my 3rd unit from them in one year at different locations.
Tony Watkins
2 days ago
Super excited that Yovani came out to clean my unit! Professional, on time, and personable.
Danielle Williams
3 days ago
Technician Silas was great, very professional and informative
Nfluence 2 Christ
3 days ago
Silas was very personable and seemed quite knowledgeable. Not pushy at all with sale of new systems.
Suzie Spiller
3 days ago
Dwayne look for the problem, found the problem with the wet filter. Made recommendations for the future. Very professional tech. Price for total repair a bit pricey.
Ryheem Olds
4 days ago
Good service, friendly techs, easy to schedule. The membership service offers priority service and discounted maintenance and repairs.
Zach
4 days ago
Brandon was thorough and did above and beyond
Ben Unowitz
4 days ago
Friendly and communicative
Sarah Powell
5 days ago
Billy did a thorough job evaluating our HVAC system and gave us comprehensive options on what to move forward with. Unlike other vendors, he did not try to sell me a brand new system. In fact, he saved me $1,200 (that I almost paid to a previous vendor) by identifying a simple solution to our condenser motor's non-function: plug it in!! SoGood could have charged me $59 for a second opinion but did not. Their service prices are not the lowest, but they're honest and did not try to get me buy unnecessary services. Billy was great to work with.
C. H.
5 days ago
Wonderful customer service and very knowledgeable team! Didn’t try to sell us, and took their time in explaining all of our options. We called for a professional opinion on what to do moving forward with our entire HVAC system and we were handled with the upmost care. Our home hasn’t felt this “cool” in years! Huge thank you to Samson and Andy and Billy!
Alexandria Costello
6 days ago
Within days of purchasing our new home, we were having issues with our HVAC. Once I called So Good, there was a technician at our place within hours. Silas was so helpful in not only diagnosing and correcting the problems, but also showing us how everything works in our home.
Laura T
6 days ago
Silas was very pleasant and efficient. Would definitely use SoGood Air again.
carey ely
7 days ago
We were very pleased with the response time and Stephen was very professional, he answered all of our questions, did his work in a timely manner, very respectful, a pleasure to have him do the work. It's very stressful to have anything water related go wrong in your house and Stephen elevated our issue. Many thanks Tammy and Vince
Tamara Brown
7 days ago
I want to take a moment to express my genuine appreciation and gratitude for the entire management team and service crew at SoGood Plumbing . My wife and I have a young family, and it’s rare these days to feel truly seen and valued by a company with such a long-standing reputation. From the start, it was clear that SoGood carries the values of a family-oriented business into how they treat their customers. We decided it was in the best interest not only for us, but for future residents of our home, to have a system installed and cared for by SoGood. One of the biggest reasons we chose them was our first interaction with Billy, the technician who came out for the initial evaluation. Billy was thorough, straightforward, relatable, and clearly a family man himself. His professionalism and honesty really stood out, especially compared to other companies we spoke with. He made us feel confident and informed every step of the way whether we decided to proceed with them or not! We also want to thank Samson and Mitch, who made the rest of the process seamless. The way this team works together is impressive. They operate like a body where every part supports the other. As a nurse, I can say it felt genuinely good to be taken care of for a change. A special thanks to the installation team Johnnie and Joey. Our home is older, and they had to make several ductwork modifications. They handled everything efficiently and with such attention to detail that I felt completely at ease. After working three 12-hour shifts, it was a gift to go to sleep and wake up to a job well done. They truly advocated for the system itself, making sure it was installed and supported in the best way possible. Not to sound corny, but SoGood really lived up to its name in price, service, and timeliness. We’re grateful to have worked with them and would recommend them without hesitation. We will continue to work with them in our next home as well!
Yashiyah Tobiyah
1 week ago
Great service! Very friendly staff!!
Gurcharan Singh
1 week ago
Fantastic service! Jonni and Cole installed our new HVAC unit quickly, did an excellent job, and left everything spotless. The same day, Johnny and Sam handled our plumbing—super nice and professional. Fair prices and fast service. Highly recommend!
S H
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: