Service was great! They are always so professional, kind and reasonable.. First class operation!
Silas did amazing quick knowledgeable. He fixes right up House is cooling off already. Thank you again Silas.
Very happy with the suggestions and prices for services. Bryce was very helpful and informative
Friendly and communicative
Service was great! They are always so professional, kind and reasonable.. First class operation!
Dwayne showed up, was professional and polite. He spoke at length about the system and suggested ways to improve it's effectiveness.
Technician arrived as expected and was courteous, clean and neat and throughly checked and tested system . Silas explained one follow up concern that I will be contacted about. Thank you
I’ve used Southern Goodman before and was satisfied. This was my first service since moving. Silas (my technician) was fantastic. He was thorough, responsive and clear with his consultation. Will definitely request him again.
Update June 2025
Just had my summer check-up, and as always the service was great. Dwayne did an amazing job and was incredibly personable and knowledgeable.
The technician did an extremely great job and I’m very pleased with his work. Thank you so much.
Silas has been our Service Technician for years. He is one of the most Professional , reliable and honest people that i know . Today while serving our fairly new Goodman AC System he noticed that the Ductwork has partially become loose at the Air Handler. Silas re attached it securely with AC Ductwork Tape . It is attention to detail like this that makes Silas one of the best AC Technicians out there. Southern Goodman is blessed to have him. Please convey my remarks to him personally for a job always well done.
Michael McCaver
U.S. Army Retired 🇺🇸
Disputanta, Virginia.
Silas Brazil was our service technician who came to the house. He was amazing and really helped us out! He explained everything perfectly to us and gave us great recommendations on what needed to be done.
On time and very professional
The technician was outstanding! He completed an extremely thorough checkup on the system identifying and recommending work to be done. He took his time and did an exceptional job tearing down the blower motor and cleaning it. Very reasonable price for the work done.
Silas and Sam were great. On time and very efficient. Explained everything to me with photo documentation. Would use them again.
I’ve used So Good for maintenance for about 5 years now. I’ve never been compelled to submit a review before today. My service technician Billy was amazing to deal with. I called for a problem I self diagnosed, which I was prepared to spend some money on. Billy was quick to point out the issue I thought I had was not the problem at all and instead directed me to a repair that likely saved me another service call. So good could have easily taken advantage of my misdiagnosis, but instead they didn’t and saved me hundreds of dollars. Highly recommend!!
Kevin had awesome attention to detail, very thorough and knowledgeable at explaining the work. Outstanding customer service skills all around. 10/10. ~Carters
My experience with tech Silas was excellent. He was professional and personable. He went above and beyond to make sure I had Air that same day.
On time very professional