Richmond’s Preferred HVAC & Plumbing Company

If I could give this company a score of twenty I would. They are very professional, extremely informative and thorough which helps us to make the best decision for our needs. This is the 3rd time doing business with them and we have a monthly plan now. Our experience just keeps getting better. The technicians are very personable, knowledgeable, and make you feel like a part of the entire process instead of a cold, unfriendly, automated & scripted process. Dewayne who was our technician today was a joy to work with and we’re requesting him as our preferred technician. The company reminds me of the old days when the merchant understood that treating the customer fairly, the customer would always return. SoGood (formerly Southern Goodman) is the only company we'll ever use! Those other guys with all the fancy ads & commercials & stand ready to charge you $500 to change a light bulb don't come close to SoGood services!

Dwayne G. did an amazing job inspecting my heating and air conditioning unit. Thank you!!!

I had a 16 year old waterheater and was worried it might start giving me problems, so I wanted to change it out before that happened. SoGood Plumbing sold me a new electric hybrid waterheater with a 30 year lifespan for a fair & reasonable price. The installation was done quickly, by one of their well trained, personable and professional technicians (who didn't charge me extra for watching him work). I highly recommend SoGood Plumbing - Heating & Air to anyone needing work done in a timely and highly professional manner.

Tech seemed knowledgeable and patient

The tech, Yovani, was on time and very courteous. I appreciate the time he took to explain the condition of my unit and his availability to answer questions in the future. I recommend Southern Goodman for all HVAC services.

Billy and Tim came out for a yearly inspection and they were very informative and knowledgeable!

Your associate was very professional and helpful

I had the pleasure of having Mr. Silas Brazil service my units today. He was extremely polite, professional, and informative. I had quite a few questions, and he took the time to answer each one thoroughly, ensuring I understood everything. Thank you, Mr. Brazil, for your excellent service!

Great service! Yovagi was courteous, knowledgeable, and extremely helpful. He carefully assessed my unit, explained how to prevent future issues, and clearly demonstrated how its features work with the app.

Technicians are always fair, professional and informative. Kevin performed my semi annual check quickly and thoroughly. Great job as always.

Had another great experience with this company and technician(s). Dwayne was the tech that came out to our house for a maintenance appointment. Arrived when expected him to and he was very friendly and professional. Highly recommend SoGood Plumbing-Heating & Air & Dwayne!

Silas was prompt, professional and did a great servicing my HVAC!! Highly recommend Southern Goodman!

My experience with your technician Silas was excellent he explained everything in great detail and he was very professional i would recommend him to all my friends and associates

Tech was prompt and friendly. Diagnosed the problem and provided multiple options on how best to move forward. Would recommend.

Service Tech was prompt and friendly. Explained everything in detail. Answered all of my questions and gave me recommendations to even improve my existing service.

Dwayne provided great service in a knowledgeable and professional manner. Totally confident in his ability to do the right thing for his customers! Thank you! @DrainPunchCarl

Great customer service!!!

Great service and great customer service . The best service ever he was quick and very respectful, greatest plumber in the world .