Heat Pump Repair

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Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

Contact Us

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Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

(Jun 2025) I got to see the SoGood installation team again MUCH sooner than I had hoped! I had another old HVAC system go kaput. The SoGood team was able to get my new system installed within two days. Jonni was once again the lead technician and did another outstanding job! He was assisted by his apprentice, Donovan, who was also great. Kudos to the SoGood team! (Feb 2025) The team of Jonni, Joey and Cody were fantastic! They were efficient and professional, and they provided a thorough demonstration of how my new Bosch system operates.
Jeremy Cox
16 hours ago
Dwayne was so helpful and explained what he was doing every step of the way. I appreciate the customer service and attention to detail. Thank you!
Liza Dent
20 hours ago
They're good people to work with they will try to meet all your needs if you have a problem with them talk with them and they will be there for you thanks guys for all you did for me
Raymond Allen
21 hours ago
Great technician! He fixed everything quickly, safely, and correctly the first time!
Andrew Walker
22 hours ago
The technician Dwayne was very professional, thorough and efficient in correcting our problem. we really appreciate his technical capabilities and how the company responded to our call.We are very pleased with how our cooling unit was repaired.
Jim Watts
2 days ago
Very satisfied with the service provided - Thanks
Jim E
2 days ago
Yovani was very professional and extremely informative. He explained everything he was doing and why. He even made recommendations to help improve the efficiency of our units. Highly recommend and thank you, Yovani!
John Randall
3 days ago
The weather was a strain on my AC and So Good came to the rescue as quickly as they could. I know many people had struggling units this week and I understand having to wait two days before service. Once the technician showed up, he was clear, polite, and conscious of explaining every bit to me. He was helpful, resolved the problem and I highly recommend them. Like they say, So Good will make you smile!
Shelley Crawford
3 days ago
Tarik & Brandon were absolutely fantastic!!! I called SoGood and they were on the job. Their team was speedy, responsive and communicative. The service technicians really were professionals and made us feel confident about our choice. Sami and the office team are incredible as well. I recommend anyone looking for an HVAC/plumbing company in greater Richmond to call SoGood! Thanks again y’all for the amazing work!
Scott Waters
3 days ago
Great guys, competent, Patient. Great work. Courteous. Took less time than planned. Very happy.
Tom Lyles
4 days ago
Very professional, well knowledged, easy to talk too, didn’t waste any time, and very trust worthy. Well satisfied 👍
chong pak
4 days ago
The technician was very polite. He diagnosed the issue and had it fixed very quickly. I will definitely use Southern Goodman again.
Todd Lester
4 days ago
Yovani is an amazing technician , helpful and informative.
Karen Akom
5 days ago
Yovani is amazing! So grateful for his services!
Brian Pottle
5 days ago
Such an awesome company! Came out right away. Diagnosed the problem quickly. Sadly, we need a new system. Happily, these guys are ready to set us up. Q did a great job for us. He rocks! 5 stars! Highly recommend 100%!
Laura Rapp
5 days ago
I can’t shout Silas out enough for our experience with him, he was kind, professional and very informative. His demeanor was so pleasant, even my antisocial toddler who is usually extremely uncomfortable around strangers was comfortable with his presence and didn’t bat an eye. I would recommend them alone just for his customer service well. Sammie was also great with getting us set up with an appointment and great communication on day of appointment.
chase maitland
5 days ago
Once again, SoGood Plumbing, Heating & Air (aka Southern Goodman) did a great job in our bi-monthly maintenance. Kevin, the tech who came, was great. He is always friendly and professional as well as he informs me of all the things he is and will be doing as he goes through our systems. Thank you again Kevin and SoGood for making sure our systems stay running (especially during this heat wave).
Michael Shewbridge
5 days ago
Yovani was great and professional! He answered all my questions.
Tonise Fuller
6 days ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: