Richmond’s Preferred HVAC & Plumbing Company

Beginning with David Clements' advice to Brad Booth and Cody Sill install of a replacement heat pump, I had wonderful experience! Brad did a fantastic job at showing me the work done to install the air handler and the compressor. Very clean install. No mess inside or outside. Very professional! I appreciated the review and training on the new thermostat from Brad and the review of the checklist of all the work they did as part of the install. 1/2021 - The maintenance technician showed up on time. He was polite and courteous. The inspection was fairly quick. I've been using these folks for a couple of years and they continue to provide quality service! I highly recommend. 11/2022 - The maintenance technician, Bryce, performed the inspection and let me know the status of each zone. He made me aware of the shape of the condensers for each unit and we decided it best to replace them both. He provided an estimate quickly and he did the installation of each very quickly. As mentioned before I highly recommend Southern Goodman for their quality service and expertise! And they have a great team from their office thru their technicians. 5/5/2026 - service was great as usual. It was a pleasure to meet Ethan and he did a great job explaining the service maintenance that he did. I was very concerned regarding the cost of the capacitor replacement as the part itself, based on my research, was minimal compared to the overall charge. The time to replace the capacitor was less than 15 minutes so the labor charge seems very high.

Very good service. Luke was very helpful. Thank you!!

I want to compliment So Good and Robert in particular for fixing my outdoor faucet, which I discovered leaking at 3pm yesterday. I thought I would not be able to get someone to fix it at that late hour, but not so. The dispatcher called me right away saying Robert was on his way. Within a hour of his arrival, my faucet was replaced, professionally and with a smile. Thank you Robert!

Silas was awesome! He was professional, personable, so very helpful and patient in answering my zillion questions. I recommend him highly.

If I could leave 100 stars I would, Johnny was amazing, professional, and very knowledgeable. Give that guy a promotion 👏

Very courteous and efficient.

Service technician was courteous and efficient. He was knowledgeable in diagnosing the issues. Scheduling process was terrible.

Gentlemen who performed regular maintenance were professional and very thorough.

Technician was a good good tech. Did thorough look at whole system. Found problem with computer board and replaced it. Very great job Chase Garrett I’d recommend him to anybody.

Came out because our well wasn't working properly. Was very thorough on checking every aspect before moving forward with new wiring & pump. Took pictures, explained everything, very helpful and had our water working before end of day! Will continue to use So Good for future prevention checks & needs

Had service today with SoGood plumbing and heating. Mr. Silas was very proficient and helpful. He clean my unit an advised me about the need of a surge protection for my unit. Mr. Silas does very good work.

Jeremiah did a great job today with our heating and air system and was super thorough as well. Very polite, respectful and knowledgeable. Thank you, SoGood!!

Southern Goodman Technicians are polite, professional, thorough and experts in their fields. I recommend Southern Goodman highly.

I am always happy with the work done by Silas and SoGood. Thanks so much!

Robert did a great job with the inspection. He checked everything out and was very thorough. I asked him about 2 things with the plumbing that I may change out and he checked them both out and gave me an estimate. If I decided to make the changes I would like Robert back to do it. He’s a real asset to SoGood.

Very complete service. They came on time and did a thorough job. I am quite satisfied with SoGood's service.

Silas was very professional and did an excellent job in servicing all of our AC units. Highly recommended!

Robert conducted a VIP plumbing inspection. I had some specific items that I wanted him to address. He explained the options and provided pricing. He was professional and knowledgable and offered alternative solutions.