Richmond’s Preferred HVAC & Plumbing Company

Mr. Daniel provided a thorough inspection of our plumbing system today. He was friendly, professional, and courteous. I received honest and transparent feedback. No hidden agenda. I will call on Southern Goodman HVAC anytime.

I recently had the pleasure of working with So Good Plumbing & Heating, and I highly recommend both the company and their technician, Tino. He was professional, courteous, and knowledgeable throughout the service visit. Tino performed a detailed plumbing inspection, explained recommended repairs and maintenance clearly, flushed my hot water heater, and repaired an issue in one of my bathrooms. His expertise was evident from start to finish. Excellent service overall, and I will definitely continue using So Good Plumbing & Heating in the future. I would gladly request Tino again for any plumbing or HVAC needs.

Very professional service. Thanks !

I want you know this man came to my house check my ac name Dwayne is so nice! Well manner! He checked everything and showed me everything what is going on and he did a good job!👍🙂 As of May 8th, 2026 Robert came by doing my plumbing inspection and well manner. Every time Robert come in and he always put cloth on his boot before he comes in the house. I will give him 5 stars. Thank you Robert!😁

Quicker than expected response on a frigid day. Problem identified and solved quickly and with excellent explanation of issue and solution. Very pleased with technician, Julia, who was polite, congenial, and informative.

Tino was amazing! Great guy, friendly, and was able to get the repair done super fast!!

Mike was great. Very complete service. He came on time and did a thorough job. I am quite satisfied with SoGood's service.

Jovani arrived with a smile. I showed her m where our systems are and he got to work! He was efficient and delightful to have. (We do recommend taking another picture of him- he’s much friendlier!) Thank you for always being here when we need you!

Technician was knowledgeable and shared information

Chase the technician was so thorough and friendly. He completed the task Very polite I recommend a raise for him

Excellent service and highly recommended.

Service was fine. No complaints. Serviceman let Homeowner know what Service was really needed on system without pressuring Homeowner to buy additional parts that were not immediately needed at this time.

Silas did a great job and explained what he was doing. Like working with SoGood Plumbing!

On time. Chase was great and answered all of our questions

Beginning with David Clements' advice to Brad Booth and Cody Sill install of a replacement heat pump, I had wonderful experience! Brad did a fantastic job at showing me the work done to install the air handler and the compressor. Very clean install. No mess inside or outside. Very professional! I appreciated the review and training on the new thermostat from Brad and the review of the checklist of all the work they did as part of the install. 1/2021 - The maintenance technician showed up on time. He was polite and courteous. The inspection was fairly quick. I've been using these folks for a couple of years and they continue to provide quality service! I highly recommend. 11/2022 - The maintenance technician, Bryce, performed the inspection and let me know the status of each zone. He made me aware of the shape of the condensers for each unit and we decided it best to replace them both. He provided an estimate quickly and he did the installation of each very quickly. As mentioned before I highly recommend Southern Goodman for their quality service and expertise! And they have a great team from their office thru their technicians. 5/5/2026 - service was great as usual. It was a pleasure to meet Ethan and he did a great job explaining the service maintenance that he did. I was very concerned regarding the cost of the capacitor replacement as the part itself, based on my research, was minimal compared to the overall charge. The time to replace the capacitor was less than 15 minutes so the labor charge seems very high.

Very good service. Luke was very helpful. Thank you!!

I want to compliment So Good and Robert in particular for fixing my outdoor faucet, which I discovered leaking at 3pm yesterday. I thought I would not be able to get someone to fix it at that late hour, but not so. The dispatcher called me right away saying Robert was on his way. Within a hour of his arrival, my faucet was replaced, professionally and with a smile. Thank you Robert!

Silas was awesome! He was professional, personable, so very helpful and patient in answering my zillion questions. I recommend him highly.