Richmond’s Preferred HVAC & Plumbing Company

Did what they said they would do. Didn't try to upsell or do unnecessary repairs

Serviceman was courteous and answered all of my questions.

Great service! Highly recommend 🙂

Chase was timely, knowledgable, and friendly. Overall a great experience. I will keep working with this company and am happy to write a good review

Polite professional good visit thank

Tino and Sam are absolute rockstars, my particular set up is a pain to deal with. The space is incredibly tight and awkward.

They were diligent and patient, ensuring things were perfect going above and beyond. They explained things clearly to me and were the friendliest workers I’ve ever come across.

The HVAC team also worked late to finish my install due to the water heater installation preventing them from starting. They prepped everything and worked past 7pm to make sure it got done. They had every right to leave and come back another day but didn’t.

Overall a 100/10 experience, everything works so great. Hard to believe my house is no longer 84 degrees!!

Go with SoGood, it’s worth the cost to get it done right and with genuine care. They obviously take care of their employees.

The customer service is great…The dispatcher calls with updates on the plumber’s ETA…

Awesome work. Very professional and polite. Thank you!

Silas was profressional and trustworthy. I appreciated that he took the time to educate me on my system and maintenance needs!!

Very professional, respectful, nice job.

Robert was extremely knowledgeable and professional. Gave me some great options and we look forward to working with them in the future

Julia was great. I loved how she explained things to me. As a single woman trying to run a house, it was so empowering how she talked to me and helped me.

Silas did a fantastic job, on time and on budget.

Great service tech. Chased down the problem and fixed it.

Jamal came over and was very nice to speak with. He came out to inspect my A/C unit and not only gave me a good break down of what needed to be fixed, what repairs could be made to prolong it as long as possible but also what small lifestyle changes i can make to help my ac unit live longer. I also brought up i was having issues with my front hose turning on which wasn't even something he was out there for. This legend went in my crawlspace squeezing between the ground and floorboards with barely any wiggleroom and found an issue in my plumbing that he setup a plumbing call for to fix. If you get Jamal you got one of the best no doubt!

I have been using so good plumbing for about a year and a half now and every technician that has come out has been very helpful. Today my technician was Tino he gave me information that I did not know I needed to know about my water heater and other things around my house show me how to find my water shut-off valve as well. As a single lady you definitely want to have good information to maintain a house

Same day appt to resolve an underground water leak on HOT sweaty day, IDed issue within minutes, very friendly and competent.