Richmond’s Preferred HVAC & Plumbing Company

I couldn’t be happier with the work that was done at my home. The experience was seamless, professional and exceeded all expectations. Silas was incredibly knowledgeable and took the time to explain every step of the process in a way that I could understand. Not only did he diagnosis the problem quickly but the repairs were don’t efficiently and with meticulous attention to detail. I highly recommend this company and Silas to anyone who needs maintenance or repairs.

We had a problem with our system on Christmas Eve day. Called in and got a professional and caring response. Even though their techs were off for the holiday weekend, they sent someone out who fixed our problem quickly. Very kind and professional service. We're so glad we had them install all our systems! Just had a semi-annual service call. The tech went over all our systems quickly but thoroughly, with a friendly but professional manner. Just what we’ve come to expect from this company. Another semi-annual service call. Tech was professional, responsive, and worked quickly. In a time of diminishing service quality, SG stands out. They really do it right! Semi-annual service call: both technicians highly professional. Helpful, great suggestions for improving system efficiency. Main floor system went down. Yovani came out the same day and spent hours diagnosing the problem, which turned out to be in the air handler. Very impressive analytical process, and problem solved. SoGood is so good!

Great response to service request. Very knowledgeable and provided a cost estimate on site.

Johnny and Joey arrived on time and started removing old heat pump. By 3:00pm they had new unit installed and AC working great. Very professional and hard workers. Not sure how Johnny survived the heat in the attic put he did. Thanks everyone involved.

Bryce is always professional & friendly. He died a great job!

Ty and Johnny were great and professional! They came and worked on my gas fireplace and got it in great working order. 10/10

Mr. Silas the service mechanic of SoGood Plumbing came out and analyzed the situation after I told him what was going on.... he made a prediction on what it could be, then he did the diagnostic and it was exactly what he said it was. and he replaced it on the spot. Now my Unit is up and running. As I was out there with him he also educating me on a few things that I needed to know. Silas was the person that worked on my unit last year and did a great job! I will start requesting him.

Ty and Johnny were a fantastic team and offered exceptional service. They quickly unclogged our toilet and upgraded our connector to repair a leak. They even took the time to explain in detail how we could perform some additional work on our own in the future. Ty and Johnny were friendly, professional, and knowledgeable. Thanks so much for going above and beyond!!

Very polite, fast and thoroughly explained the entire process in great detail

The two guys that came out to our house today and serviced our garbage disposal and our dishwasher had to come from Petersburg and then they were only here. It only took about 30 to 40 minutes they fixed both of them. They charged us less than $100 to fix both of the issues that we were having and they just took care of it in record time very friendly guys and we will definitely be calling them whether it’s a plumbing heating regardless will be calling these guys good group of guys!!!!😎👌 Great Plumbers

Billy S. was very professional and happy with service.

Billy was great! Very professional, clear, and fast. He was able to get my AC up and running again without having to replace the entire unit!

They was able to come out same day from another company not being able to show up they was able to let me know what my issue was it's going to be more involved than what I thought but they was very courteous and helpful definitely we use them again Brandon was my tech.

Billy was the best hvac tech I have ever had. Not only was he very good at his job, he was genuinely pleasant to be around. He kept me informed every step of the repair. He stayed until after 7pm, making sure everything was working. Then he even stayed to clean the outside unit. Amazingly great service. I will continue using this company and I have already recommended it to one of my students who has 2 friends who are having hvac problems.

Great service from Silas. Very knowledgeable, efficient and explains everything.

Great service. The only thing is companies today are forced to ask/beg for 5star google reviews in order to be at the top of the list when a Google search occurs. I’ve been asked multiple times by many companies to give a 5 star review. I just want great service and not have to advertise for them.

Jonni and Donovan were 2 amazing,professional and efficient technicians that installed a new AC unit for me...Highly recommended!