Frequently Asked Questions

What Our Customers Are Saying

Very fast. Great communication and very knowledgeable
David Hill
3 days ago
"On behalf of So Good Company, I would like to express our sincere appreciation for the excellent customer service provided. Salis from the HCAC team extends his gratitude for the professionalism and attentive support received."
Kim C
3 days ago
This is the second system I have installed using Southern Goodman. Great to work with, friendly and knowledgeable....plus competitive pricing...
Frank Mast
4 days ago
Thank you, Samson, Andy, Donovan, Billy, and office team for the outstanding service in installing our new high efficiency AC and heating units! We’re long-time customers and will continue to call you for support!
D Lackey
5 days ago
Wonderful experience. Our tech Yovani was very thorough and explained what was going on with our system. We were expecting a $3000 repair bill but was charged a small fraction of that. He was professional and courteous was not in a rush to go to the next job. I highly recommend this company.
Bill Anderson
6 days ago
Very easy and helpful.
Jessica Reinke
6 days ago
Kevin in their HVAC department was so kind, helpful, informative, and definitely took his time to do things right. It was a minor problem and they didn't inflate the price or do extra add ons.
Olivia Lynn
6 days ago
Yovani was amazing. He was friendly and communicated very well what the issue was. I truly appreciated the awesome customer service
Shannon Cousineau
6 days ago
My tech Yovani today was great. Did routine service on all 3 levels and appeared to give it a thorough evaluation and cleaning. Pointed out a couple of things we can look to get done but nothing crazy and unnecessary.
Steve Hastings
7 days ago
Very professional and knowledgeable. Would definitely recommend!!!
Alicia Nelson
1 week ago
Andy, Jerry, and Cole did a fine job replacing our old ac/heating unit.
Roger McNiel
1 week ago
We’ve been customers of theirs for about two years, and as usual, great service. The techs that came out, Bryce and Daniel, were very friendly and professional!
Avraham Behar
1 week ago
Silas did a fantastic job replacing a part for our furnace. He communicated his plan and followed up after completion to make sure we felt comfortable with the fix! Highly recommend Southern Goodman for your heating and cooling needs.
Caroline Truluck
2 weeks ago
We’ve been customers of theirs for about two years, and as usual, great service. The tech that came out, Bryce, was very friendly and professional!
Avraham Behar
2 weeks ago
Silas was outstanding. He was very thorough and took his time with protocol. Explained all of my options clearly.
James Norman
2 weeks ago
Mr. Daniel provided a thorough inspection of our plumbing system today. He was friendly, professional, and courteous. I received honest and transparent feedback. No hidden agenda. I will call on Southern Goodman HVAC anytime.
Roy
2 weeks ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: