Financing

Silas was friendly, professional and helpful. We request Silas because he is knowledgeable and easy to work with.

We had our Trane AC unit checked out on June 9, 2024. Kevin was the technician from Southern Goodman. He was friendly and did the work in a competent manner. We appreciated his candor and his giving us useful information on our unit and service for it. We plan to use Southern Goodman for future service and repairs and when we need to have the unit replaced.

Have used this company for years. Great company, polite people working for them. Very professional. Am always pleased w their service.

Great service same day response to are call for help. Kevin was very concerned with are questions about what was going on he explained everything to us and took his time. Making a lot of progress

I have a service contract. I get called prior to the preventative service. Technicians call when they are on the way. The technicians always perform a thorough review of my two indoor and outdoor units. I've only had two services so far but the technicians both times were professional and courteous. Silas came out and did a complete evaluation to protect my system.

Yovan and Dwayne provided superb service, answered all my questions in great detail, addressed all issues, and are consumate professionals. 5 stars easily!!!

These are awesome people who do great work. Their customer service is superior. Daniel, our technician was awesome, polite and efficient. Manager Samson is the best! Thank you!

5/23/25 5 Stars – Exceptional Service from So Good Plumbing, Heating & Air! I recently had the pleasure of working with Billy and Sam from So Good Plumbing, Heating & Air during our annual HVAC inspection and service, and I couldn’t be more impressed. They arrived ahead of schedule, which was a great start, and their professionalism and expertise were evident from the moment they got to work. They conducted a thorough inspection of both of our HVAC units, carefully addressing any concerns and ensuring everything was running efficiently. What really stood out to me was their attention to detail and the way they took the time to explain everything clearly. They also presented a well-thought-out plan for necessary repairs and maintenance, walking me through each step in a clear and considerate way. The entire experience was seamless, informative, and reassuring. If you’re looking for a reliable, trustworthy, and knowledgeable HVAC team, I highly recommend So Good Plumbing, Heating & Air—especially Billy and Sam. Their service truly lives up to the name!

Friendly reliable HVAC service. Prompt and efficient, highly professional. Great company for residential service.

Silas : i received such a wonderful service from Mr Silas. I want Mr Silas 2 continue 2 be my service person ... THANK YOU AGAIN Mr Silas ❤️

Technician was very knowledgeable and pleasant.

Silas helped us out today with some routine maintenance as part our maintenance plan! He found the UV light was out and was able to help us same day. Always helps with my asthma to have the UV light working and a clean HVAC system! He came promptly and with a courtesy reminder.

Shaden is very thorough, very professional, and very knowledgeable. I definitely appreciate his work ethic!

Never been so happy for a second opinion. I called another company first, and they told me I had a leak in the coil and was extremely low on freon. They gave me an estimate of 3700 to repair, or 9-10k to replace. Called Southern Goodman for a second opinion and it turns out none of that was true, no leak, freon was full. My fan capacitor was blown and the control board needs replaced. Fixed me up so I have AC while waiting for the part to come in and will fix it. Exceptional customer service and the service technician obviously knows what he's doing! It's nice to know there are companies that are willing to help their customers instead of trying to rip them off. Thank you for your quick fix and honesty! Updated on 05/22/2025 Customer service and honesty with this company are 5 star. Bryce is a great technician and it's always a pleasure to work with him. Still a happy customer and will continue using them for all of my HVAC servicing need!

Silas was spectacular. He provided amazing professional knowledge and detail as well as friendly service. Highly recommended technician and company! 2025 update: Jonni Andy and Donovan just installed a new heat pump for my upper floor AND tankless water heater in the same day. Great work. Piping on the water heater borders on artwork! Thanks gentlemen. Well done. Again. 👍🏼

Straight forward experience. Technician was knowledgeable and upfront with information. Providing a break down of repair options.

Very polite, professional and knowledgeable.. made sure we understood everything before they left. Very satisfied with their work.

Shaden was super professional. Took time and care walking through what he was seeing, showing videos and pictures of his concerns and talking through what my options could be. Very knowledgeable and patient. Would love to have him back out for further maintenance and repair calls in the future