Cumberland Heat Pump Repair

Stephen Stewart was extremely professional and thorough. He worked diligently to resolve our plumbing issue with great care and attention to detail. I’m very satisfied with his service and would highly recommend him to others.

I had a great experience working with Southern Goodman to replace both of my HVAC systems. Being new to the area, I chose to get a couple quotes from local companies and ultimately went with Southern Goodman because of the great communication, personalized recommendations, product availability, and because they are brand agnostic company. I went from cold calling to talking with the owner (Samson) in a couple minutes which was a very nice & personal touch. He then scheduled Mitch to come out the next day to assess my situation. Mitch was very thorough and really took his time to come up with options that would best fit my family's needs and what would work best with our house. I was not planning to make a decision that day on which company to choose, but it was these first two interactions that made not want to look further. I'd like to give special shoutouts & thanks to the install crew (Jonni, Joey and Jerry). It's amazing how much work you all were able to accomplish in a day and to the level of detail. I really appreciate you all walking me through the work to be completed, explaining how everything works, and taking your time to make sure we were all set up and everything was working correctly before leaving. It also was nice to see the care in cleaning up after the work was completed. —Update 9/12/25 I recently had SoGood out to replace my aging tankless hot water heater and install a reverse osmosis system and just wanted to say thanks to Stephen for all the hard work and great communication along the process. While there were some challenges during the install, I appreciated Stephen’s dedication and perseverance to make sure the job got done right. After these 2 jobs I wouldn’t hesitate to call SoGood down the road for future work. Thanks again Southern Goodman!

Great service taking care of heat pump

Technicians have addressed concerns professionally. Inspections have been done in a timely manner. Questions have been answered satisfactorily.

Yovani is very nice and a good tech. I would love to have him come back to do my future services

Billy did a great job diagnosing my HVAC system replacing capacitor and installing Air UV Light with oxidation system. He also. Pointed out other company’s errors to not correctly install their equipment which had safety issues which I contacted and they are now correcting. I appreciated his thoroughness.

Timely and professional

Our service gentleman was phenomenal! Thank you Sammi for all you did for us today to dispatch the serviceman. He was so patient!

Silas was outstanding. He was very thorough and took his time with protocol. Explained all of my options clearly.

Silias did a good job with my unit and suggested recommendations to help my unit.

Silas was on time, upbeat, and so professional explaining everything in detail. He got both of my units ready for the winter months & I’m grateful for his expertise! Please pass on my appreciation!!!

Very easy and helpful.

They was able to come out same day from another company not being able to show up they was able to let me know what my issue was it's going to be more involved than what I thought but they was very courteous and helpful definitely we use them again Brandon was my tech.

Friendly and took their time to checked systems etc.

Stephen was incredibly helpful and thorough in his explanations.

I recently had an AC unit installed by SoGood Company, and I couldn't be happier with the experience. From the initial consultation to the final setup, their team was professional, knowledgeable, and efficient. The installation process was seamless; they arrived on time and worked diligently to ensure everything was done correctly. They took the time to explain how the system works and answered all my questions, which I really appreciated. Additionally, they left the area clean and tidy, showing great respect for my home. The new AC unit is working perfectly, and I can already feel the difference in comfort. I highly recommend SoGood Company for anyone looking for reliable and high-quality AC installation services!

He did great job and l love it.Thank you so much

Dwayne worked quickly and efficiently doing the hvac maintenance.