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Great service and genuine care. We were approaching a weekend and a big family event with a sudden plumbing issue. They got us in, despite a full schedule.

Billy and Scott took plenty of time, pictures and explained the issues to me.

Silas is an amazing technician; very thorough and explains everything he does.

Stephen was extremely thorough on this Plumbing PM! He even included pictures underneath the house of our piping. It’s obvious he’s very knowledgeable about residential plumbing! I like how he pointed out issues and made his suggestions about ways to remedy the problems. My only complaint is that it took almost 2 hours to do this PM. As thorough as this PM was today, I’m concerned about how frequently SoGood is going to recommend this PM be done. Overall though, don’t let Stephen get away! He is an asset to your company!

Great customer service Silas was very polite seem honest trustworthy&price friendly

Great communication and friendly! Daniel was a life saver and money saver. He gave me honest recommendations on what needed immediate repair and what repairs could wait. I have an older home and now feel a great sense of relief that my plumbing has been updated, snd within budget.

Very professional service. Thanks !

The service rep. Did an excellent job on all the things that he did on the air conditioning unit keep up the good work

As always, Silas & So Good Heating and Air did a great job. Came out today to service my mom’s system for the winter. Highly recommend.

Excellent, swift, professional customer service. I have never had an issue with this company or their employees. Steve is great and knowledgeable.

Billy checked system very thoroughly and talked with us about findings. Appreciate his honesty and kindness. Look forward to having him come back in spring. Thank you Billy

Knowledge and very professional

Billy was very professional and helpful explained to where I could understand

Silas was spectacular. He provided amazing professional knowledge and detail as well as friendly service. Highly recommended technician and company! 2025 update: Jonni Andy and Donovan just installed a new heat pump for my upper floor AND tankless water heater in the same day. Great work. Piping on the water heater borders on artwork! Thanks gentlemen. Well done. Again. 👍🏼 October 2025: Sam C. was great today. Friendly. Professional. Diagnosed and fixed my plumbing issue with zero hassle. First time. Done correctly. Easy button. Thanks!

The work was done professionally and quickly.

In my opinion, based on responsiveness, professionalism, and thoroughness, I would say Sam Carter works for So Great Plumbing!

Very impressed with Sam w/ So Good Plumbing! Professional, responsive, efficient, knowledgeable, & thorough! Highly Recommend.