Elite HVAC, Plumbing, and Crawl Space Services in Chester, VA

09/15/2026
Today we had the pleasure of Yovani (technician) to do our semi-annual service! We feel a genuine connection with Yovani and trust him to always do an exceptional job! Never fails to impress! He is very friendly, professional and truly a wonderful person. Thank you again for another great job!!!

07/18/2025
I was fortunate to receive a call first thing this morning and Yovani (technician) arrived. Wonderful, friendly and extremely knowledgeable tech found our HVAC had froze due to air filters with too high a Merv rating-stopping airflow! Hope we can have Yovani come for all of our service calls! Explained and showed us everything. Really impressive! Thank you.

07/17/2025
We noticed our house was getting very warm. Sadly it was 5:00 p.m. and my temperature on my thermostat read 79. We are elderly and have health issues so heat sensitive. After troubleshooting without it turning on I called their after hrs service around 5:15 p.m. lady said someone would call me. 30 minutes later hadn’t heard from anyone so called to double check. This different lady has no idea why other lady told me that, they are booked for this evening. So someone will call me tomorrow morning or I can book an appointment on-line. We have a warranty, pay for their service plan and our system is a little over 1 yr old, serviced May 12th. We are extremely disappointed in lack of support and mixed communication.

05/12/25
Bryce was our serviceman today for our HVAC system. Very nice, informative gentleman whom presented us with fantastic customer service. He explained the need and difference between a UV Light Filter system and bulbless filter system to prevent mold growth inside of our 1 yr old unit.
We appreciated the information and assistance in him installing the bulbless filter system for us today. Always friendly personnel whether calling for an appointment, them calling me to keep me posted on when the service tech will arrive or the service tech themselves. A+ rating from us.

10/23/24 Excellant work by Hunter! Always friendly, helpful and installed a surge protector along with routine maintenance on our unit. Everyone at this company goes above and beyond. Even Suzanne this morning while confirming my appointment. Highly recommend this company.

Today I was greeted in such a fantastic way by a wonderful receptionist whom made our appointment for an exceptional serviceman (Silas) to trouble shoot our 17 yr old HVAC system. He was extremely thorough, explained and showed us so many issues missed by others. How refreshing to have such a friendly, knowledgeable person, help us! Silas put us in contact with another outstanding gentleman (Tommy) to help us with our new HVAC system purchase. We truly appreciated the genuine care he took in meeting our personal needs. He definitely made this process so much easier. Today we had the opportunity to meet Johnny and Cody whom installed our new HVAC system and thermostat! They were on time, very friendly, extremely knowledgeable, walked us through everything, kept us informed, left everything very clean, just a great team of people! This company seems to have hit gold and I think we as customers are extremely lucky to be the benefactors. So much so, we decided to change out our 17 yr old hot water heater now too! I personally do not want to wait until I have no hot water! We are looking forward to doing business with this company for many years to come! So happy we found you! We personally highly recommend this company for all your heating and air conditioning needs,

Their service was exceptional,
competent, polite and trustworthy

From start to finish they were great. I was getting a 30 year old HVAC system replaced and adding in a second system (mini split). Scott was very thorough going thorough the options available to me and also quickly responded to some follow up questions I had after he left. He did not use any high pressure tactics at all. The install teams were great as well - Johnny, Joey, Cory, Cole, and the apprentice whose name I didn't hear (sorry if I missed anyone or spelled a name wrong!). They did the entire install in less than a work day, cleaned up after themselves, made sure to explain everything I needed to know before they left, and worked with me to help manage my muliti pet household. Pricing was reasonable and matched the quality of work. I highly recommend them.

They do electric work now! Scheduling and getting an estimate was very simple, and the electrician (Jacob) was very prompt, professional, and answered all my questions.👍

The HVAC guy found a leaking pipe and saved us a big hassle later on.

Great company, great prices and service in less than 24 hours. The manager was efficient and communicative, the office provided updates on statuses, and the technicians were timely, courteous and answered all of my questions. Proud to be a member, thank you so much!

Tech was very professional and friendly. He explained everything thoroughly and provided multiple options.

Very knowledgeable and professional, Silas did an excellent job with servicing our system and explaining everything that is recommended. Great job, Silas

My technician was extremely professional and I commend his impeccable customer service qualities. The attention and care given to me by him was insurmountable! He went above and beyond and exceeded my expectations!
I’m HIGHLY SATISFIED!!

Bryce seemed very knowledgeable and competent. Very pleasant gentleman.

Persistent slow kitchen and bathroom sinks. Jeremiah evaluated root cause quickly and found that septic tank which had been pumped and flushed not long ago was completely water filled resulting in the backup. Not a direct plumbing problem after all. Super happy the root cause has been found even though repairing or replacing septic tank is a bummer.

We had the best experience! Our house was having issues cooling, and they were able to send out a tech pretty late to help us. Gregg was super knowledgeable and took the time to thoroughly explain what was going on and answer every question we had. You can tell he really knows his stuff and genuinely cares about helping his customers. Y’all better give Gregg a raise because his service was definitely 10/10!

Toilet repair. Excellent service.. I only want Jeremiah for my plumbing needs.

I have enjoyed my years with the services provided by Southern Goodman. The technicians are professionals and do a great job! I also like the way Southern Goodman "has my back" when an emergency arises.

Very good service. Came out the same day and fixed two issues another company misdiagnosed. Would highly recommend

We first found SoGood Plumbing & Heating & Air on Nextdoor. They had so many positive reviews that we decided to give them a try - and I’m so glad we did!

We needed to replace our hot water heater, and everyone we dealt with throughout the process was friendly, professional, and incredibly responsive - from my initial phone call, to the manager who personally came by, to the plumber who came out to complete the installation.

Their pricing was in line with other competitors, but it was their customer service and attention to detail that really set them apart. The plumber did an amazing job on the installation, and the level of care and professionalism throughout the entire process was exceptional.

We would highly recommend SoGood Plumbing and will definitely use them again!

Very professional and cautious.

Ethan did an excellent job fixing our AC today. He communicated clearly throughout the process, was responsive when I texted about an issue, and went above and beyond to make sure everything was working properly. He also gave us helpful advice on how to improve our AC’s overall output. Highly recommend his work — great service and genuine care for getting the job done right!