Thorough Water Quality Services

If your water tastes off, leaves spots on your dishes, or dries out your skin, it’s not just annoying—it could point to underlying water quality issues. Hard water, chlorine, and sediment can impact your plumbing, appliances, and your family’s health over time. The longer these problems go unaddressed, the more damage they can cause to your pipes and fixtures.

It’s frustrating to deal with unpleasant water day after day, especially when you’re not sure what the issue is—or how to fix it. From scaling on faucets to foul-smelling tap water, these aren’t just cosmetic concerns—they’re signs your water needs professional attention.

That’s where SoGood Plumbing, Heating, & Air comes in. We help Richmond homeowners take control of their water with tailored solutions, including water filtration system installation, water softener repair, and conditioner replacement services. If you’re looking for cleaner, better-tasting water and protection for your plumbing, we’re the team to call.

Water Quality Services We Offer

You deserve water that looks, smells, and tastes fresh. Our team offers a range of water quality solutions designed to address local Richmond water conditions. No matter if you’re upgrading your filtration system or need a repair, we’ll help you improve your water with lasting results.

Water Filtration System Installation

We install high-performance whole-home water filtration systems that reduce chlorine, sediment, and other contaminants. Our technicians help you choose the right setup for your water supply and install it seamlessly into your existing plumbing.

Water Softener Repair & Replacement

If your water softener isn’t doing its job—leaving hard water stains or soap scum behind—it may need repair or replacement. We inspect brine tanks, valves, and resin beads to get your system working properly again and protect your fixtures and appliances.

Water Conditioner Repair & Replacement

Water conditioners help neutralize pH, reduce mineral content, and prevent corrosion. If your unit stops conditioning water effectively, our team can diagnose and repair it—or recommend a modern replacement that fits your home’s needs.

Why Richmond Homeowners Trust Us for Water Quality Solutions

When it comes to water quality, homeowners in Richmond know that one-size-fits-all fixes just don’t work. That’s why they turn to SoGood Plumbing, Heating, & Air—because we take the time to understand what’s actually coming through your pipes before recommending a solution. We don’t just install systems; we improve the way your home feels, smells, and runs with water that works for your life.

  • We Test Before We Treat: We start with a thorough water assessment to understand your home’s specific concerns—no guesswork, just facts.

  • Smart System Matching: Every home has different needs. We recommend water filtration, softeners, or conditioners based on your water use, plumbing layout, and long-term goals.

  • Fixes That Protect Your Plumbing Investment: Cleaner water means fewer clogs, longer-lasting fixtures, and healthier appliances. We think beyond the faucet to protect your full plumbing system.

  • Solutions That Fit Modern Homes: Whether you want salt-free options or low-maintenance systems, we’re up to date on the latest eco-friendly technologies that fit today’s households.

  • We Treat It Like Our Own Tap: If it’s not good enough for our families, it’s not good enough for yours. That’s the mindset we bring to every water quality job.

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For emergencies call
804-409-2697

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Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Kevin fixed my heat pump annd it's working great. The work is top quality.
Bob Kirksey
2 days ago
Jonni and Donovan were 2 amazing,professional and efficient technicians that installed a new AC unit for me...Highly recommended!
Lisa Lee
4 days ago
Our tech Yovani was super nice, explained everything and appreicate the professionalism and conversation with him!
Todd Dube
5 days ago
Fast and efficient! Polite and respectful.
Gina B
6 days ago
During a review of our HVAC a serious problem was found with one of our units. We worked with the team to find the best replacement alternative and purchased it and had it installed by SoGood... they did an excellent job in removing the old unit and replacing with the selected unit. We were pleased with the speed and care the inhalation team did
Jef Fuller
6 days ago
Silas is always very professional and informative. Over the years he has earned my trust by being informative in the needs of the system without being a pressuring salesman. I appreciate that.
Donnie Newton
6 days ago
So good came out to install a gar age disposal for us and did a great job. Johnny was polite and professional. He got the job done quickly too! We’ve had nothing but good experiences with them!
Joshua Brent
6 days ago
On time, friendly, easy explanation. Great job
Donna Lewter
7 days ago
Technicians were efficient and professional
Earl Bishop
1 week ago
Excellent service and highly recommended.
Debbie Taylor
1 week ago
These guys are great. I purchased an AC unit and they service it annually. Always on time. Always pleasant. Always diligent. Highly recommended. Brandon and Daniel had to crawl around under the house. That deserves a medal.
The Liberal Cartographer
1 week ago
Very knowledgeable and professional, Silas did an excellent job with servicing our system and explaining everything that is recommended. Great job, Silas
Stuart Blackwell
1 week ago
My experience with your technician Silas was excellent he explained everything in great detail and he was very professional i would recommend him to all my friends and associates
Simon Howard
1 week ago
Mr. Dwayne Gail is the Service Technician who visited to do a maintenance checkup on my heat pump system, which had originally been installed by Southern Goodman in January 2018. Prior to his inspection, Mr. Gail explained that he would be looking at both the indoor and outdoor units, and would take pictures to show me to explain his findings and describe the tasks he would do to check the unit. He did a very thorough examination and an excellent job of sharing this information with me, making sure I understood and had no questions. He also gave me their new brochure which describes the VIP membership program. I was pleased to hear that my system is in good shape; he had only one recommendation for a replacement part. He calculated the cost for this work, both as a member and nonmember, showing me the potential savings. Mr. Gail was knowledgeable, thorough and very pleasant, and this was without a doubt, one of the best interactions I’ve ever had with a Service Provider.
Patricia Kincheloe
1 week ago
If I could give this company a score of twenty I would. They are very professional, extremely informative and thorough which helps us to make the best decision for our needs. This is the 3rd time doing business with them and we have a monthly plan now. Our experience just keeps getting better. The technicians are very personable, knowledgeable, and make you feel like a part of the entire process instead of a cold, unfriendly, automated & scripted process. Dewayne who was our technician today was a joy to work with and we’re requesting him as our preferred technician. The company reminds me of the old days when the merchant understood that treating the customer fairly, the customer would always return. SoGood (formerly Southern Goodman) is the only company we'll ever use! Those other guys with all the fancy ads & commercials & stand ready to charge you $500 to change a light bulb don't come close to SoGood services!
Debi Gomez
1 week ago
Dwayne G. did an amazing job inspecting my heating and air conditioning unit. Thank you!!!
Eben Kojo
1 week ago
I had a 16 year old waterheater and was worried it might start giving me problems, so I wanted to change it out before that happened. SoGood Plumbing sold me a new electric hybrid waterheater with a 30 year lifespan for a fair & reasonable price. The installation was done quickly, by one of their well trained, personable and professional technicians (who didn't charge me extra for watching him work). I highly recommend SoGood Plumbing - Heating & Air to anyone needing work done in a timely and highly professional manner.
Ronald Perkins
2 weeks ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: