Expert Water Heater Services

Running out of hot water can bring your day to a screeching halt. Cold showers, dishes that won’t rinse, and laundry that never feels clean are more than just frustrating—they’re signs your water heater may need attention. Whether it’s an outdated tank, a faulty heat pump, or sediment buildup in the system, ignoring it can lead to bigger issues and higher energy bills.

No one wants to deal with unreliable hot water, especially in a busy household. If your system is acting up or you’re just ready for something more efficient, it’s time to bring in a team you can trust.

At SoGood Plumbing, Heating, & Air, we provide dependable water heater installation and repair services to homeowners across Richmond and the surrounding areas. From traditional tanks to energy-efficient tankless models, we handle it all—including heat pump repair and replacement. Our goal? To keep your hot water flowing—and your home running—without interruption.

Comprehensive Water Heater Services We Offer 

Your home’s water heating system” href=”https://sogoodplumbingandhvac.com/hvac-services/heating/” target=”_blank” rel=”noopener”>heating system should be safe, efficient, and built to last. We service a wide range of makes and models, helping you stay comfortable while keeping energy costs in check. If you’re upgrading your system or fixing an existing issue, we’ll make the process stress-free.

Water Heater Installation (Tank & Tankless)

We install both standard storage tank units and modern tankless systems designed for on-demand efficiency. Our team will walk you through the best options for your home’s size, budget, and usage needs before performing a clean, code-compliant installation.

Water Heater Repair

Strange noises, inconsistent temperatures, or discolored water? These are all signs that your water heater needs repair. We troubleshoot everything from thermostat issues to leaking valves and restore hot water fast.

Water Heater Flush

Over time, sediment builds up inside your tank and reduces efficiency. A professional flush helps remove buildup, extend the life of your heater, and improve heating speed. We recommend scheduling this service annually to keep things running smoothly.

Water Heater Heat Pump Repair & Replacement

Heat pump water heaters are energy-efficient, but they still require regular maintenance. If your hybrid unit is struggling to keep up or has stopped working altogether, we can inspect the system and provide expert repair or full replacement as needed.

Why Richmond Homeowners Choose Us

We know there’s no shortage of plumbing companies in Richmond—but when it comes to water heaters, locals continue to choose SoGood Plumbing, Heating, & Air for a reason. Our approach blends high-efficiency solutions with a genuine respect for your time, budget, and comfort. It’s not just about fixing a unit or installing a tankless system—it’s about providing a smooth experience that homeowners feel good about.

  • Tailored Guidance, Not One-Size-Fits-All: We take the time to understand your household’s hot water needs and recommend systems or repairs that make sense—not just the most expensive option.

  • Same-Day Water Heater Help (When You Need It Most): Hot water emergencies don’t wait, and neither do we. We prioritize same-day service for urgent repair calls across Richmond.

  • We Know Richmond Water Quality: Local water conditions can affect your system’s lifespan. Our team brings regional insight into flushing frequency, filter maintenance, and scale buildup prevention.

  • No-Rush Walkthroughs After Every Job: Once the work’s done, we walk you through your new or repaired water heater, answer your questions, and make sure you’re confident before we leave.

  • We Stand Behind Our Work With Real Guarantees: Our installations and repairs come with workmanship warranties, so you’re never left second-guessing the job.

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Any Water Heater Replacement
Expires: November 30, 2025
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Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

The technician’s name was Billy. He checked the system thoroughly and explained to me the problems and options how to mitigate. Very professional and courteous.
isayas araya
2 days ago
Dwayne did a great job! Mini-split i s healthy once more. 1000% recommend.
Laura Rapp
3 days ago
Steve S stopped by to perform an annual inspection of our plumbing system. Very professional and informative technician. He walked us thru various options addressing chlorine, hard water, unwanted odors from the sinks amongst other issues. SoGood is a top tier provider, highly recommend to anyone seeking a long term contract for HVAC and plumbing maintenance & repair. There was no cost for this service as it comes with the SoGood VIP Member plan which I highly recommend. Definitely worth the cost!!!
Steve Crittenden
3 days ago
Excellent workmanship, explained in great detail, really professional
Jovat Bates
3 days ago
Sam was great! Would recommend SoGood for any plumbing need.
Brayton Spicer
3 days ago
Excellent. Sam was polite, courteous and very knowledgeable about his job. It was a pleasure doing business with him
Richard Hawkins
4 days ago
All of your service person's actions were very satisfying...
Donald Hawkins
4 days ago
Great guys, competent, Patient. Great work. Courteous. Took less time than planned. Very happy.
Tom Lyles
4 days ago
Very pleased with services provided. Very professional and knowledgeable.
Bernice Temple
4 days ago
Your employee was just a profession Bryce
Clarence Germany
5 days ago
Friendly, knowledgeable and willing to do whatever for the customer. Great job as usual.
Mike Losego
5 days ago
My Trane Unit was having issues with it's defrost part. Since this it had happened before. Southern Goodmen worked with me on labor fees. Their tech Billy was very efficient and explained everything before he left. I highly recommend using Southern Goodman.
Tammie Mooney
5 days ago
I had no heat and So Good came early in the morning. Silas and Robert were very friendly and solved the problem right away. They looked up the history and advised me of past instances and told me the cause of the problem.
Andrew Russell
7 days ago
Super friendly guys that came out to flush my tankless water heater. It looks like I’ll be using SoGood Plumbing - Hearing & Air for my future plumbing and HVAC servicing.
Julian Noh
7 days ago
I couldn’t be happier with the HVAC service my wife and I received. From the moment we called, the team was professional, punctual, and incredibly knowledgeable. Highly recommended Silas Brazil, he quickly diagnosed the issue, explained everything in clear detail, and had our system running smoothly in no time. What impressed me most was his attention to detail and respect for our home. He left everything spotless after finishing the job. Silas went above and beyond to make sure we understood how to maintain our system for the long run. Reliable, trustworthy, and efficient!!!!! This is exactly the kind of service you hope for. Highly recommend to anyone needing HVAC work!
Crys
7 days ago
Dwane showed up when the need was great! No heat and 28 degrees. The poor guy spent 4 or 5 hours in my crawl space, locating the problem with my 5-year-old Goodman heat pump. Working great, and he explained everything so I understood. Great person, polite and arrived when he was expected!
Bob Brinkman
1 week ago
Silas was great and super informative! Full service for both units and gave us options for how to best care for our systems. Thank you!
Alison Welliver
1 week ago
The representative was very friendly and transparent and I appreciate the photos and options - highly recommend!
Natalie Williams Baker
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: