Daniel was friendly, knowledgeable, and extremely capable in servicing our plumbing issues with the kitchen sink!! Thank you, Daniel!!
I was impressed that a professional was able to come out within 24 hours of my calling after our AC stopped working. Silas was thorough in both his diagnosis and his explanations, offering me multiple options for next steps so that I could choose the one that worked best for me. Solomon was also incredibly patient and helpful, offering a refreshing level of transparency I felt confident moving forward with them. After Southern Goodman offered a better quote than any other company, Jonni, Jerry, and Donavan provided excellent service in replacing our 19-year-old HVAC system the next day. They only left my home after they were sure that all my questions were answered and all my expectations were met. No one loves investing money in home repairs, but these folks made the experience relatively pleasant and stress-free.
Appointment was scheduled with ease. And Silas did a great job doing our spring Maintenance and offering ideas to keep our system running well.
Daniel from SoGood did an excellent job replacing a leaky spigot and installing a new water heater. He added insulation to the pipes and made sure the old one was taken away. The Essency Water Heater looks great and am glad it has an 80 gallon capacity!
Bryce does a good job and has impressed us with explanations of all work done. We have come to feel comfortable with him servicing our systems and trust him.
I was impressed that a professional was able to come out within 24 hours of my calling. Silas was thorough in both his diagnosis and his explanations, offering me multiple options for next steps so that I could choose the one that worked best for me. Solomon was also incredibly patient and helpful, offering a refreshing level of transparency I feel confident moving forward with them.
Daniel great job.
Update: Awesome job Daniel, thanks for your hard work!
Super service on my HVAC unit with quick replacement of parts and thorough inspection underneath my house! Kind and respectful technician! Customer service is outstanding with your company and your staff!
Silas was fantastic! He explained what he was going to do and answered all my questions . He was very thorough and also did some preventative things just to insure that my units were ready for spring. Great company!
Service was fine. No complaints.
I just had a new HVAC system installed for the first floor. Everything went amazingly well from start to finish!
The office staff was so great setting up both of my appointments. Mitch was extremely informative and helpful about different options. The wonderful technicians were so polite and professional. Their attention to detail is what really stood out to me, but also their efficiency and expertise.
When I go to replace the upstairs unit or any other repairs I now have So Good on speed dial!
Great experience! Billy was professional, thorough, knowledgeable, and presented options for our HVAC unit repairs in an easy to understand, honest way. 5 stars earned!
So far so good. Technician just left for serving unit. He did professional job.
Billy, the technician, troubleshot a problem we were having with our smart thermostat. He discovered two problems: he fixed one and diagnosed the other as being caused by a nearby column in the room (we had recently moved the thermostat to behind the column). He also examined the rest of the system for any other issues. All this for a very reasonable price.
Billy did a fine job diagnosing our problem and offering viable options and solutions, with no particular pressure. We really appreciated his professionalism.
Always impressed with the service I receive from Souther Goodman.
Fast response to my heat pump emergency. Excellent customer service from the first call through the completion of the work, the service check was completely professional, knowledgeable, and informative very pleased with this service and would recommend to anyone