Furnace Repair

How much will it cost to repair a furnace in Richmond, VA?

Furnace repair costs can vary significantly depending on the specific issue. Given the numerous components in a furnace, each repair has unique labor and parts requirements. However, we do have an average price for what most of our customers invest to repair their furnace.

How is a furnace repair price determined?

The cost to fix your furnace depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a furnace repair determined?

By using the experience gained from thousands of furnace repairs, our 5- star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

Interested in Replacement Options?

Most furnaces work faithfully for 10-15 years. If yours is nearing or exceeding that mark, it might be time to consider a replacement. Upgrading to a new heat pump can lower your electricity costs and allow you to have peace of mind with a 10-year warranty. Learn more about Furnace Installation.

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How Can We Help?

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.

To schedule a service visit or request additional information, give us a call or book your service online today.

Call Us Today804-745-0294

4.8 Google Rating

What Our Customers Are Saying

Mr Silas was very thorough in diagnosing my hvac system. He identified what appears to be the issue and explained it to me as well as a few solutions. Would recommend to family and friends.

Delvico Graham

3 days ago

Sam was great. He worked quickly and efficiently and communication was excellent the entire time. My plumbing issues were resolved and I would highly recommend.

Marcus Knight

3 days ago

Best customer service. Steven was awesome (plumber).

Aman Goel

3 days ago

New service provided by Southern Goodman. Plumbing. Who knew. Scheduling was fast and easy. Returned as scheduled 2 days later. Had 4 separate plumbing issues addressed and fixed. Sam was very friendly. He got right to work and completed all jobs within a few hours. Great job as always.

Marguerite Lockhart

4 days ago

Your technicians, William and Danny were very professional, courteous, knowledgeable and experts at the task. Once the installment of the Heat pump and Installation package was completed William and Danny answered all of our questions and showed us how to operate the thermostat for our new heating unit. William and Danny also completed the install in a prompt manner; appreciate their “get it done” attitudes.

james hayes

4 days ago

We were in desperate need of a HVAC and plumbing company as we needed help with repairs in both . I saw the reviews for SoGood and decided to use them. Absolutely positively couldn’t have chosen a better company as far as I’m concerned. They were extremely professional, courtesy and polite with all they did for us. There is absolutely no question that we will use SoGood moving forward. Thank you Silas , Andy , Mitch, Sam and Joey for everything you did for us!

Chris Crosby

4 days ago

Called SoGood for a bad water heater as we’ve had good experiences with them on our HVAC systems. Johnny came out, diagnosed the issue (the unit completely failed) and he was able to get a new unit picked up and installed in 3 hours. He was polite and worked hard.

Scott Chaney

4 days ago

The young man that came was very friendly and kept me informed of what he was doing…great service

Micki Hale

4 days ago

The guy was knowledgeable, professional and timely.

Joseph Brown

4 days ago

Silas Brazil was my technician today and he was amazing. Helped me learned so much about my equipment.

Sakura VP

5 days ago

We had a problem with our system on Christmas Eve day. Called in and got a professional and caring response. Even though their techs were off for the holiday weekend, they sent someone out who fixed our problem quickly. Very kind and professional service. We're so glad we had them install all our systems! Just had a semi-annual service call. The tech went over all our systems quickly but thoroughly, with a friendly but professional manner. Just what we’ve come to expect from this company. Another semi-annual service call. Tech was professional, responsive, and worked quickly. In a time of diminishing service quality, SG stands out. They really do it right! Semi-annual service call: both technicians highly professional. Helpful, great suggestions for improving system efficiency. Main floor system went down. Yovani came out the same day and spent hours diagnosing the problem, which turned out to be in the air handler. Very impressive analytical process, and problem solved. SoGood is so good! Nov 2025: Turned heat on and got burning smell. Sogood here immediately— Dwayne — checked everything out, thankfully no problems — pointed outa useful improvement — Dwayne was friendly, professional, efficient and made sure I understood everything. Highest recommendation!

Mahatma Kane

5 days ago

Johnny was quick and polite and checked my whole house plumbing system.

Dustin Goodwin

5 days ago

Had our annual service call today for our unit. Dwayne was very courteous and professional. He explained the service process and informed us of the replacement parts that were needed to ensure our unit continued to service us into the winter. He was able to replace that part while here. Your company is very fortunate to have him as an employee. I was very pleased with the service.

Emma Hicks-Whitehead

6 days ago

Dwayne G. he explain everything I needed to know, very intelligent young man and very polite and know his job.

Glenda Butler

6 days ago

What a very professional service man. He took the time to answer all my questions an offeted me options to fix my problem. He also shared information on their maintenance program which saved me money on my current repair when I signed up.

Ann Lewis

6 days ago

Joey and Cole installed our new heat pump and air handler. They were very friendly and asked if I had any questions or concerns about anything. They were very respectful of keeping things clean and neat when they had to be in the house. They took time to stop what they were doing to answer whatever questions I had and they took the time to explain why they were doing certain things. Both were very polite and helpful. They did an awesome job!! I really can’t give enough kudos to these two gentlemen - they were a blessing to me that day and both of them did great!!