Heat Pump Repair

Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

Get a FREE HVAC System Quote
Get a Quote
FREE
Durastar Air Handler with Purchase of a Durastar System
Expires: January 31, 2026
Learn More
Schedule Service
Schedule Today

For emergencies call
804-409-2697

Contact Us

Name(Required)

Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

We had our system inspected and Julia was the technician and we are very impressed with her not only did she take her time on the unit, but she also explained everything and wrote everything simply that you can read and explain anything to us and we’re very happy with what she did in fact would love to have her come back next time great employer Employee thank you so much
edward harwood
22 hours ago
Yovani, Mitch, and Scott were a delight to deal with. Yovani was very thorough with his work. Mitch and Scott answered all questions with confidence and relieved any anxiety about the process.
Don Durham
2 days ago
Very good experience. Our tech was Dwayne, he was very polite and efficient. He also was sure to let us know what he would be checking on our system and showed us the condition of our system and any findings.
Mina Rodriguez-Short
2 days ago
The technical was very knowledgeable, polite, neat and courteous. He shows passion and dedication for his work.
Flo E
2 days ago
Always ask for Dan great man will get you right
Craig Henderson
2 days ago
Yovani was very friendly, professional and thorough. He was one of the best. Very knowledgeable with great communication skills. He should be commended for a job well done. I love great service and he met every expectation. Thank you for having such a wonderful employee.
Debbie Harris
3 days ago
Daniel is a great technician. Very knowledgeable and passionate about the products he’s providing.
Krishanna Freeman
5 days ago
Yovani was great! He was very thorough in getting our HVAC back online and connecting our Nest thermostat.
Jody Bryan
5 days ago
From the phone call to my doorstep they were top tier and timely professionals. Luke was a true star. He was knowledgeable, professional and personable. He made the effort to communicate things thoroughly to me and even my husband over the phone whom was away at the time. Rest assured you will be respected and taken care of here.
Dominique Jackson
5 days ago
Great service! Technicians are always friendly and helpful.
Lewis Wood
6 days ago
Great customer service from Luke and very professional
Dacia Orange
6 days ago
It's true, Silas is thorough in his inspection and open about the issues as well as price. First, it was the coil, a $39 unit requiring .5 mins to install that SoGood charges almost $500 to replace. Nevermind this coil rarely goes bad, dang near impossible on a unit less than the years old. Well, once replaced, my HVAC still made same noise and functional inefficiency. Afterwards, Silas in his triage stated it was the motherboard. Instead of inquiring about the open market cost of a board and knowing that my attitude towards SoGood is now at best reserved given the constant problems I'm having with this "new" unit, I had Silas install one - cost $609. As a retired professor of data analytics, I know these problems occur with some more often than others. As a consumer who's considering the issues I've had with this very loud unit, I feel that I've either bought a lemon or I'm getting royally screwed by SoGood - no knock on Salis. Next time i have a problem, I'll be more proactive. I wonder if there are many other complaints, what's the turnover ratio, etc...
Oneservant
7 days ago
Great service same day response to are call for help. Kevin was very concerned with are questions about what was going on he explained everything to us and took his time. Making a lot of progress
edward harwood
7 days ago
Dwayne was thorough and explained process very well
Ben Unowitz
7 days ago
Stephen was awesome and able to fix our kitchen drain/waste on the same day that he came to give the estimate. Edit: We have since used SoGood for our HVAC replacement and their technicians thoroughly explained every step along the way and cleaned their work space before leaving. Can't forget about our comfort advisor, Scott...he's the real MVP 10/10
Sam Crumpton
1 week ago
Yovani was great! He was very thorough in getting our HVAC back online and connecting our Nest thermostat.
Jody Bryan
1 week ago
Another great experience with SoGood Plumbing & Air! Silas was extremely professional and personable. He was very knowledgeable and explained the repair that I need. I’m glad I became a VIP member!
Toni Givens
1 week ago
Great experience as always, the quote and proposed work were explained to me clearly and the service technician was very helpful!
Micah W
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: