Heat Pump Repair

Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

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804-409-2697

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Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Stephen S. was very professional and did a great job inspecting the my plumbing system. Very professional and easy to work with. He did a thorough inspection, explained issues clearly, and provided straightforward, fair pricing. I appreciated the honesty and would definitely recommend him.
Renee FS
1 day ago
Great service provider! Friendly, and knew his stuff. I was kept advised when he would arrive. I put the dog up and had the water line drained by the time he arrived.
Dale Heflin
1 day ago
On time, prompt and thorough service
Kathryn Draper
2 days ago
They was able to come out same day from another company not being able to show up they was able to let me know what my issue was it's going to be more involved than what I thought but they was very courteous and helpful definitely we use them again for all my needs Stephen was fabulous and nice
Stephanie Bullock
2 days ago
Appreciate the owner of the company finding to way for me to be able to move forward to install new HVAC System and new Water Heater. Jonni (the lead installer) was patient and willing to show and explain to me the work done, what's new with the new systems, and how to maintain the systems. Thank you all!
Funmi A
2 days ago
If I could give 6 stars I would! Team was professional, nice and did a great job. They agreed to price match us and the technician even removed the old water heater stuck in the attic! We didn’t even have to ask! 11/10 would recommend! :)
Destiny
2 days ago
Luke was very courteous, professional and knowledge. He did a awesome job with fixing my drain issue. He explained everything to me in a way I could understand. Thanks Luke and SoGood
Keith Adkins
3 days ago
Great service, fast, and friendly. Called this morning to set up an appointment and they were able to come out this afternoon and take care of my issue. Would use again
joe jarboe
3 days ago
Daniel provided exceptional service while performing our 1 year inspection of our newly installed whole house plumbing system, installed by SoGood. He performed two minor fixes to our laundry room faucet and toilet during his inspection at no extra cost, which I greatly appreciated. He was super friendly during his visit, and demonstrated care for his craft with his professional knowledge and recollection of plumbing he installed in our house a year later. Daniel's professional expertise and friendly personality, as well as the other professionals at SoGood, are the reason we will never go with anyone but SoGood for our plumbing, heating, and air services! Thank you, you guys are awesome!
ANGELSBANE
3 days ago
Very awesome experience! The whole process was easy and painless, from setting up the appointment, to confirmations, to the actual appointment. Julia, our technician was amazing! Answered all questions, went above and beyond! All and all a great experience and I actually look forward to working with them in the future. Update: I’ve now had the pleasure of working with a comfort advisor, Scott and a plumber, Stephen. Both were fantastic! Everyone is super patient and understanding. I don’t feel judged or talked down to. I feel like I’m not only getting answers but an explanation on how things work. :)
Tiffany Saffle
3 days ago
Silas was amazing. Very knowledgeable and professional. Provided excellent advice and insight to helping take care of my hvac system. Highly recommend 👌
Nathaniel Lapierre
3 days ago
Had an issue with my heat pump and Richard ordered the new part and did an excellent job on repair. Super nice guy to work with. Thanks again, Richard.
Kevin Adams
4 days ago
Your associate was very professional and helpful
ackel feggins
4 days ago
SoGood Plumbing has been very responsive to all of our needs. The staff is polite, responsive, has great follow through and correspondence.
Marge Fuller
4 days ago
The serviceman was courteous, and thorough. He exceeded my expectations.
Reginald Ishman
4 days ago
Robert and Julie were a delight and extremely helpful/informative
Eddie Long
4 days ago
Di Jon and Silas Warren both fantastic ! He explained what he was going to do and answered all my questions . He was very thorough and also did some preventative things just to insure that my units were ready for spring. Great company!
Debi Monicatti
5 days ago
We are new customers of Goodman Southern. Today we had a full plumbing inspection and had our tankless water heater descaled. Daniel, our service technician, was friendly, courteous, and thorough. He documented and took pictures of all of our plumbing fixtures and unions noting make and model to facilitate future parts ordering and minimize repair time if needed. We are very concerned pleased with the service and response time we received from Goodman Southern!
Paul Rowson
5 days ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: