Heat Pump Repair

Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

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Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Technician arrived as expected and was courteous, clean and neat and throughly checked and tested system . Silas explained one follow up concern that I will be contacted about. Thank you
Catherine Loomis
2 days ago
Johnny was right on time. Had my repair done in just a few minutes. Everything was explained fully. Great customer service.
Dotty Strohmenger
5 days ago
We presented a unique problem to the HVAC tech. There is a mineral deposit collecting on the outside of one of the pipes attached to the furnace. He thoroughly checked all systems in an attempt to find the water leak. His final thought was the old pipe was too large and air was cooling too quickly so condensation was occurring where the new and old pipes meet. He did offer a recommendation to resolve the problem.
Patricia Wright
5 days ago
The technician was extremely professional, knowledgeable, and courteous.
Melinda Bright
6 days ago
Stephen was professional and kind, provided helpful information about my plumbing and answered my questions in a knowledgeable and easy to understand way. He was absolutely wonderful in determining the issue and not just jumping straight to a conclusion. Highly recommend
Amanda D'Arcy
6 days ago
Very fast. Great communication and very knowledgeable
David Hill
6 days ago
Billy was very thorough, professional, and explained things very well.
Mary Patrick
7 days ago
Dwayne did a marvelous job on the semi-annual inspection of my HVAC systems. He checked filters and checked performance of the AC systems. All done pleasantly and efficiently. Great at listening and really hearing my concerns. I'd like to have him back as my service technician.
Path2
7 days ago
Great service, top notch quality.
My Goodness
1 week ago
Excellent professional services. Replaced disconnect box in HVAC unit. Very happy customer 😀.
Khondokar Rahman
1 week ago
Excellent work and done done very quickly. Billy, the tech, was great. Knew his stuff and solved all the mysteries. Highly recommended
David Connell
1 week ago
Silas was awesome! Respectable guy with expertise and confidence in the company and his work ethic.
Courtney Howard
1 week ago
The team did a great job and was quick to respond.
Jason Chipley
1 week ago
Great service from Silas. Very knowledgeable, efficient and explains everything.
Benee Marshall
1 week ago
Silas was so easy to work with! Highly recommend!
ashleigh hale
2 weeks ago
Professional service and honest assessment of my systems.
Jeff Smith
2 weeks ago
Silas was a tremendous help. Very knowledgeable. Great company.
Tina Geoghegan
2 weeks ago
We had both of our heat pumps replaced by Southern Goodman this year, and the whole experience has been about as good as possible for such a large expense. The communication was excellent and friendly. I really like the continuity of working with the same receptionist (Sammy), technician (Silas), salesman (Mitch) and lead installer (Jonni) throughout the entirety of our service. Importantly, I never felt like I was being upsold or pressured. Each time, we were presented with a comprehensive set of (free) quotes, tailored to our specific situation, and each line item was clearly explained. There was always an opportunity to identify the essentials and hold off on the nice-to-haves. And they also offered short-term Band Aid solutions too, in the event that we couldn’t financially swing a full replacement. When our second system failed just 6mo after the first, they gave us a great price, as if we replaced both units at the same time. I also appreciate how they offer peripheral services, like duct cleaning and crawl space encapsulation, because I feel like I can trust them to give an honest quote and do good work (vs companies that specialize in those services and often feel a lot more shady). Crews were always clean, professional and efficient when it came time to do the actual install. When we had a minor issue (rattling sound from a loose screw) shortly after the first install, they came back and fixed it the next day for free. A 6mo inspection was included for free with the install, and I’m glad it did because we were able to identify that our second system was failing before it completely broke and left us without heat in the dead of winter. Lastly, I appreciate how our salesman took the time to educate us about best practices for maintaining the new systems. I’ve owned two houses prior and didn’t realize that we had been inadvertently doing things that were causing unnecessary wear and tear. TL;DR — good people, white glove service, fair price
Erin Hare
2 weeks ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: