Heat Pump Repair

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Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

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Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Shaden did an amazing job, I said t very happy with the service we received, the same excellent service on used to from Southern Goodman.
Henry
3 days ago
Yovani was the best very thorough took his time best technician ever
Brenda Angelini
3 days ago
Silas has been our technician for over 3 years now. He’s very thorough, explains what’s going on with the system in detail and in layman’s terms. We trust him. The HVAC unit was starting to show signs of wear & tear and Silas offered us options and installed the new parts on the spot.
Kat Barry
3 days ago
Shadon performed my semi-annual HVAC system maintenance and did a great job. He found something slightly concerning, but once he dug deeper, he found the cause and fixed it. Super nice guy, and he loved on my cats, which makes him even better!
Bonnie Kettlewell
3 days ago
Very friendly, professional, and thorough. Best speaking voice with initial call for service. No waiting, very prompt, & super friendly. I’m extremely happy with all aspects of this company. The price was competitive and affordable. I do recommend anyone with plumbing needs, to give them a shot, as I know you will be as happy as I am once they have completed the job. Thank you.
Lisa Michelle
3 days ago
Billy and Shaden came to my house to fix my a.c. unit recently, they were very professional and nice.They explained everything to me and answered all my questions. Because of these guys and your companies helpful and prompt attention you have a customer for life!. I will definitely refer my friends to Southern Goodman every time!
Melisa Mays
3 days ago
Great HVAC support and maintenance plan option!
Ryan Burns
4 days ago
Very happy with the suggestions and prices for services. Bryce was very helpful and informative
Lauren Bensink
4 days ago
Billy and Dwayne were courteous, timely, and knowledgeable!
Laura Kurichh
4 days ago
Silas was friendly, professional and helpful. We request Silas because he is knowledgeable and easy to work with.
rlcnova32
5 days ago
We had our Trane AC unit checked out on June 9, 2024. Kevin was the technician from Southern Goodman. He was friendly and did the work in a competent manner. We appreciated his candor and his giving us useful information on our unit and service for it. We plan to use Southern Goodman for future service and repairs and when we need to have the unit replaced.
James Beck
5 days ago
Have used this company for years. Great company, polite people working for them. Very professional. Am always pleased w their service.
Frances Reed
5 days ago
Great service same day response to are call for help. Kevin was very concerned with are questions about what was going on he explained everything to us and took his time. Making a lot of progress
edward harwood
6 days ago
I have a service contract. I get called prior to the preventative service. Technicians call when they are on the way. The technicians always perform a thorough review of my two indoor and outdoor units. I've only had two services so far but the technicians both times were professional and courteous. Silas came out and did a complete evaluation to protect my system.
Robert Altland
6 days ago
Yovan and Dwayne provided superb service, answered all my questions in great detail, addressed all issues, and are consumate professionals. 5 stars easily!!!
Steve Crittenden
1 week ago
These are awesome people who do great work. Their customer service is superior. Daniel, our technician was awesome, polite and efficient. Manager Samson is the best! Thank you!
Leslie Alsing
1 week ago
5/23/25 5 Stars – Exceptional Service from So Good Plumbing, Heating & Air! I recently had the pleasure of working with Billy and Sam from So Good Plumbing, Heating & Air during our annual HVAC inspection and service, and I couldn’t be more impressed. They arrived ahead of schedule, which was a great start, and their professionalism and expertise were evident from the moment they got to work. They conducted a thorough inspection of both of our HVAC units, carefully addressing any concerns and ensuring everything was running efficiently. What really stood out to me was their attention to detail and the way they took the time to explain everything clearly. They also presented a well-thought-out plan for necessary repairs and maintenance, walking me through each step in a clear and considerate way. The entire experience was seamless, informative, and reassuring. If you’re looking for a reliable, trustworthy, and knowledgeable HVAC team, I highly recommend So Good Plumbing, Heating & Air—especially Billy and Sam. Their service truly lives up to the name!
Scott Lipschitz
1 week ago
Friendly reliable HVAC service. Prompt and efficient, highly professional. Great company for residential service.
Larry Weber
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: