Heat Pump Repair

Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

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Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Very professional and provided details Of service & needs...explaining the impact On system. Didn't take long👍🏾 Maintenance check
Arian Pierce
12 hours ago
Friendly reliable HVAC service. Prompt and efficient, highly professional. Great company for residential service.
Larry Weber
19 hours ago
The technician was very capable and the repair was done right away. He explained what he did, and showed me that it was working properly before he left. Very good customer service.
Dotty Strohmenger
1 day ago
On the hvac side I’m well pleased but the plumbing not so much Draining was worse after they left
CASAUNDRA HAMN-DICKENS
1 day ago
Good service, friendly techs, easy to schedule. The membership service offers priority service and discounted maintenance and repairs. Had additional work done on plumbing. The tech was friendly and knowledgeable and answered all my questions and explained everything.
Zach
2 days ago
Great customer service and technical staff was very knowledgeable about system.
mad Dog
3 days ago
Stephen was awesome and able to fix our kitchen drain/waste on the same day that he came to give the estimate.
Sam Crumpton
4 days ago
Have used this company for years. Great company , polite people working for them. Very professional. Am always pleased w their service.
Frances Reed
4 days ago
2025 update: excellent service by Dwayne, for a PM call. Outstanding service by Bryce! With an inoperative HVAC compressor, we called Southern Goodman more or less blindly, but with good reviews. Bryce arrived within 3 hours and repaired the compressor back to full operation at a very fair price. Rapid response, full fix, and economy already earns 5 stars, but it gets better. Bryce took the time to explain and show me the problems and contributing factors, eg: dirty air handler coils, and advised me on prevention of problems, in a way that most service techs do not. Also, this occurred in the circumstance that we had a different company come out a week prior, supposedly did some diagnostics, revealing it would "be as expensive to repair as to replace", resulting in the recommendation of a $10,000 replacement..... but a promise to make an estimate for repairs. It was that delay in the estimate which gave us the opportunity to work with Southern Goodman, and glad we did, saving over $9000! I recommend getting 2-3 opinions on expensive HVAC propositions, but make Southern Goodman one of them. We will be lifelong customers. Thanks Bryce!
Edward O'Beirne
6 days ago
Company is very knowledgeable!
Alfreda Johnson
7 days ago
Stephen was knowledgeable, generous with his assessment of the plumbing issue and willing to listen to our concerns. Happy to have met him!
Alexis De Veaux
7 days ago
Dwayne was prompt, polite, and professional. I couldn’t be happier with the service he provided.
GreyGirl2
1 week ago
Very friendly and professional. Prompt and knowledgeable. Explained how to use system and thermostat very well. Worked well in such cold temps.
Wanda Powell
1 week ago
Silas is very informative shows pictures and explains in a level I can understand which I appreciate. He brightens my day
Cheryl GAMBLE
1 week ago
Dwayne G came by this morning to perform annual preventive maintenance on our furnace and was a total professional throughout his visit. He gave me a thorough overview of every action taken post inspection and made constructive recommendations for our HVAC inspection which will occur next Spring. Dwayne has visited our home previously and both times he showed exceptional politeness and was very respectful. One of the nicest techs I've had the pleasure to interact with, and is very good at his job! As I've said in previous reviews, SoGood is definitely the place to go for long term contracts on all things HVAC, heating, and plumbing. FYI...military discount for all veterans and retirees out there!!!
Steve Crittenden
1 week ago
Yovani helped to give us estimate on ductwork cleaning and made sure heat pump was working efficiently.
Jeffrey Landing
1 week ago
The service tech Billy was great. He was really professional and explained everything well. His assistance was really cool too, but right now I can’t remember her name.
Royal Turner
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: