Conquer Richmond’s weather with a new heat pump system from SoGood Plumbing, Heating, & Air! Feeling the strain of an aging heat pump? Yearning for year-round comfort and lower energy bills? We’ve been Richmond’s trusted heat pump installation experts since 1917. Our experienced crews deliver seamless installations, maximizing efficiency and minimizing disruption.
Upgrade your home comfort today! Contact SoGood Plumbing, Heating, & Air for a free consultation and discover how a new heat pump system can transform your life.
How much will it cost to replace a heat pump system in Richmond, VA?
The cost to replace a heat pump system depends on five factors:
The size of the system required to heat and cool the area efficiently
The efficiency rating of the new heat pump system
Brand of heat pump system
Modification required to make the system operate efficiently
Additional modifications requested by clients
Due to the amount of variables that dictate the actual heat pump replacement cost, we believe the best way to be transparent is to give our clients a range of what our past clients have spent to replace their heat pump system.
How is the price for a heat pump system determined?
The price to replace a heat system is determined by the cost of the equipment, materials, and the amount of time it will take to complete the installation of the heat pump system.
How long will it take to replace a heat pump system?
Our heat pump replacements are designed for efficiency! In most cases, our experienced technicians can complete your installation within a single day. The typical timeframe falls between 6 and 8 hours, depending on your specific system and any additional services you request. This allows you to minimize disruption and get back to enjoying comfortable temperatures quickly.
How long will you have to wait until your new air conditioner is installed?
Get Comfortable Quickly! We understand the importance of a timely installation, which is why most customers enjoy their new heat pump system installed the very next business day after selecting their perfect unit. During peak seasons, wait times may occasionally be slightly longer. However, we strategically reserve next-day installation slots whenever possible to accommodate urgent needs and minimize disruption for our valued customers.
If your heat pump has a frozen outdoor coil in the winter or is emitting a burning smell from the vents, you should seek professional assistance immediately. A total loss of heating or cooling during extreme Virginia temperatures can pose safety risks to seniors, children, and pets. Replacing a failing unit before a seasonal peak prevents the stress of a mid-winter breakdown.
Yes, when a heat pump struggles with a failing compressor or low refrigerant, it often relies on its expensive “emergency heat” or “auxiliary heat” strips to keep up. This can unexpectedly double or triple your monthly utility costs. If you notice your system is running constantly, but the air from the vents feels lukewarm, an upgrade may be necessary to restore efficiency.
The total price depends on the unit’s heating capacity (tonnage), the SEER2 efficiency rating, and whether your existing ductwork requires modifications. We provide a fixed, upfront quote after a detailed home assessment so you can make an informed decision without worrying about hidden fees. Investing in a high-efficiency system often qualifies homeowners for long-term energy savings and potential tax credits.
Under the Federal Inflation Reduction Act, many homeowners are eligible for significant tax credits for installing energy-efficient heat pumps. Local utility companies in the Richmond area may also offer seasonal rebates to encourage the transition to high-efficiency electric heating and cooling. Our team can provide the necessary documentation to help you claim these financial incentives.
Upgrading from an older 10 SEER unit to a modern 16 or 18 SEER2 heat pump can reduce your heating and cooling costs by 20% to 50%. Because heat pumps move heat rather than generating it through combustion, they are one of the most cost-effective ways to manage your home’s climate. These savings accumulate every month, helping the system pay for itself over its operational lifespan.
A heat pump uses a reversing valve to change the direction of refrigerant flow, allowing it to extract heat from your home in the summer and pull heat from the outdoor air to warm your home in the winter. It essentially acts as an air conditioner that can run in reverse. This dual-functionality makes it an ideal, space-saving solution for the Central Virginia climate.
An incorrectly sized heat pump will “short cycle,” leading to premature mechanical failure and poor humidity control. Our technicians perform a manual calculation to ensure the unit is perfectly matched to your home’s square footage and insulation levels. This professional precision ensures your system runs at the highest possible efficiency and lasts for its full intended lifespan.
Yes, all of our heat pump installations include a robust manufacturer’s warranty on parts and a dedicated labor guarantee on our craftsmanship. We are committed to ensuring your new system operates perfectly from the moment it is turned on. Having professional coverage means you are protected against unexpected repairs for years following your investment.
To keep your warranty valid and maintain high efficiency, we recommend professional maintenance twice a year. This would mean once before the cooling season and once before the heating season. This involves cleaning the coils, checking refrigerant levels, and ensuring the condensate drain is clear. Joining our VIP Club is an easy way to automate this care and extend the life of your new system.
Our Process
Book Your Appointment
Schedule your appointment online or call us at (804) 390-5440 to get started.
1
Confirm Your Availability
A friendly team member will confirm your appointment and provide an estimated arrival time.
2
Meet the Technician
Your technician will introduce themselves and explain the agenda before starting.
3
Thorough Evaluation
We’ll carefully inspect your system and provide expert recommendations for service.
4
Review Options
Your technician will present multiple solutions so you can choose what fits your needs.
5
Perform Work
With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.
Silas was amazing. Very professional and knowledgeable.
Jessica R
2 days ago
Great service timely and professional
Linda Johnson
3 days ago
Technician was great- punctual and a good communicator. And very nice! But quote was ridiculously high. More than $1k higher than two other quotes received.
Andrea Redden
3 days ago
Gregg was fantastic and provided ample explanations, descriptions, and suggestions. He was very thorough and professional, good stuff!
Gmb1t
4 days ago
Friendly and communicative
Sarah Powell
4 days ago
Always a pleasure to have your professional service representative in our home.
Barbara Soucy
4 days ago
We had a technician come out to check out pipes and leaking in the basement. The technician was very detailed, Honest and friendly. Gave us a price breakdown on everything that needed to be fixed. We were happy with the outcome .
Jay
4 days ago
09/15/2026 Today we had the pleasure of Yovani (technician) to do our semi-annual service! We feel a genuine connection with Yovani and trust him to always do an exceptional job! Never fails to impress! He is very friendly, professional and truly a wonderful person. Thank you again for another great job!!!
07/18/2025 I was fortunate to receive a call first thing this morning and Yovani (technician) arrived. Wonderful, friendly and extremely knowledgeable tech found our HVAC had froze due to air filters with too high a Merv rating-stopping airflow! Hope we can have Yovani come for all of our service calls! Explained and showed us everything. Really impressive! Thank you.
07/17/2025 We noticed our house was getting very warm. Sadly it was 5:00 p.m. and my temperature on my thermostat read 79. We are elderly and have health issues so heat sensitive. After troubleshooting without it turning on I called their after hrs service around 5:15 p.m. lady said someone would call me. 30 minutes later hadn’t heard from anyone so called to double check. This different lady has no idea why other lady told me that, they are booked for this evening. So someone will call me tomorrow morning or I can book an appointment on-line. We have a warranty, pay for their service plan and our system is a little over 1 yr old, serviced May 12th. We are extremely disappointed in lack of support and mixed communication.
05/12/25 Bryce was our serviceman today for our HVAC system. Very nice, informative gentleman whom presented us with fantastic customer service. He explained the need and difference between a UV Light Filter system and bulbless filter system to prevent mold growth inside of our 1 yr old unit. We appreciated the information and assistance in him installing the bulbless filter system for us today. Always friendly personnel whether calling for an appointment, them calling me to keep me posted on when the service tech will arrive or the service tech themselves. A+ rating from us.
10/23/24 Excellant work by Hunter! Always friendly, helpful and installed a surge protector along with routine maintenance on our unit. Everyone at this company goes above and beyond. Even Suzanne this morning while confirming my appointment. Highly recommend this company.
Today I was greeted in such a fantastic way by a wonderful receptionist whom made our appointment for an exceptional serviceman (Silas) to trouble shoot our 17 yr old HVAC system. He was extremely thorough, explained and showed us so many issues missed by others. How refreshing to have such a friendly, knowledgeable person, help us! Silas put us in contact with another outstanding gentleman (Tommy) to help us with our new HVAC system purchase. We truly appreciated the genuine care he took in meeting our personal needs. He definitely made this process so much easier. Today we had the opportunity to meet Johnny and Cody whom installed our new HVAC system and thermostat! They were on time, very friendly, extremely knowledgeable, walked us through everything, kept us informed, left everything very clean, just a great team of people! This company seems to have hit gold and I think we as customers are extremely lucky to be the benefactors. So much so, we decided to change out our 17 yr old hot water heater now too! I personally do not want to wait until I have no hot water! We are looking forward to doing business with this company for many years to come! So happy we found you! We personally highly recommend this company for all your heating and air conditioning needs,
Sherree Martinez
4 days ago
Their service was exceptional, competent, polite and trustworthy
Dale Goff
6 days ago
From start to finish they were great. I was getting a 30 year old HVAC system replaced and adding in a second system (mini split). Scott was very thorough going thorough the options available to me and also quickly responded to some follow up questions I had after he left. He did not use any high pressure tactics at all. The install teams were great as well - Johnny, Joey, Cory, Cole, and the apprentice whose name I didn't hear (sorry if I missed anyone or spelled a name wrong!). They did the entire install in less than a work day, cleaned up after themselves, made sure to explain everything I needed to know before they left, and worked with me to help manage my muliti pet household. Pricing was reasonable and matched the quality of work. I highly recommend them.
Jillian Kreiman
6 days ago
They do electric work now! Scheduling and getting an estimate was very simple, and the electrician (Jacob) was very prompt, professional, and answered all my questions.👍
Griffan Parker
6 days ago
The HVAC guy found a leaking pipe and saved us a big hassle later on.
yozila l
6 days ago
Great company, great prices and service in less than 24 hours. The manager was efficient and communicative, the office provided updates on statuses, and the technicians were timely, courteous and answered all of my questions. Proud to be a member, thank you so much!
Marcella Allen
1 week ago
Tech was very professional and friendly. He explained everything thoroughly and provided multiple options.
Ashley Jones
1 week ago
Very knowledgeable and professional, Silas did an excellent job with servicing our system and explaining everything that is recommended. Great job, Silas
Stuart Blackwell
1 week ago
My technician was extremely professional and I commend his impeccable customer service qualities. The attention and care given to me by him was insurmountable! He went above and beyond and exceeded my expectations! I’m HIGHLY SATISFIED!!
Denaya Jordan
2 weeks ago
Bryce seemed very knowledgeable and competent. Very pleasant gentleman.
Sara Deringer
2 weeks ago
Persistent slow kitchen and bathroom sinks. Jeremiah evaluated root cause quickly and found that septic tank which had been pumped and flushed not long ago was completely water filled resulting in the backup. Not a direct plumbing problem after all. Super happy the root cause has been found even though repairing or replacing septic tank is a bummer.
Wayne West
2 weeks ago
Our Service Area
Proudly Serving Central Virginia
Providing HVAC, plumbing, electrical, and crawl space services to the following neighborhoods around Central Virginia: