Expert Water Heater Services

Running out of hot water can bring your day to a screeching halt. Cold showers, dishes that won’t rinse, and laundry that never feels clean are more than just frustrating—they’re signs your water heater may need attention. Whether it’s an outdated tank, a faulty heat pump, or sediment buildup in the system, ignoring it can lead to bigger issues and higher energy bills.

No one wants to deal with unreliable hot water, especially in a busy household. If your system is acting up or you’re just ready for something more efficient, it’s time to bring in a team you can trust.

At SoGood Plumbing, Heating, & Air, we provide dependable water heater installation and repair services to homeowners across Richmond and the surrounding areas. From traditional tanks to energy-efficient tankless models, we handle it all—including heat pump repair and replacement. Our goal? To keep your hot water flowing—and your home running—without interruption.

Comprehensive Water Heater Services We Offer 

Your home’s water heating system” href=”https://sogoodplumbingandhvac.com/hvac-services/heating/” target=”_blank” rel=”noopener”>heating system should be safe, efficient, and built to last. We service a wide range of makes and models, helping you stay comfortable while keeping energy costs in check. If you’re upgrading your system or fixing an existing issue, we’ll make the process stress-free.

Water Heater Installation (Tank & Tankless)

We install both standard storage tank units and modern tankless systems designed for on-demand efficiency. Our team will walk you through the best options for your home’s size, budget, and usage needs before performing a clean, code-compliant installation.

Water Heater Repair

Strange noises, inconsistent temperatures, or discolored water? These are all signs that your water heater needs repair. We troubleshoot everything from thermostat issues to leaking valves and restore hot water fast.

Water Heater Flush

Over time, sediment builds up inside your tank and reduces efficiency. A professional flush helps remove buildup, extend the life of your heater, and improve heating speed. We recommend scheduling this service annually to keep things running smoothly.

Water Heater Heat Pump Repair & Replacement

Heat pump water heaters are energy-efficient, but they still require regular maintenance. If your hybrid unit is struggling to keep up or has stopped working altogether, we can inspect the system and provide expert repair or full replacement as needed.

Why Richmond Homeowners Choose Us

We know there’s no shortage of plumbing companies in Richmond—but when it comes to water heaters, locals continue to choose SoGood Plumbing, Heating, & Air for a reason. Our approach blends high-efficiency solutions with a genuine respect for your time, budget, and comfort. It’s not just about fixing a unit or installing a tankless system—it’s about providing a smooth experience that homeowners feel good about.

  • Tailored Guidance, Not One-Size-Fits-All: We take the time to understand your household’s hot water needs and recommend systems or repairs that make sense—not just the most expensive option.

  • Same-Day Water Heater Help (When You Need It Most): Hot water emergencies don’t wait, and neither do we. We prioritize same-day service for urgent repair calls across Richmond.

  • We Know Richmond Water Quality: Local water conditions can affect your system’s lifespan. Our team brings regional insight into flushing frequency, filter maintenance, and scale buildup prevention.

  • No-Rush Walkthroughs After Every Job: Once the work’s done, we walk you through your new or repaired water heater, answer your questions, and make sure you’re confident before we leave.

  • We Stand Behind Our Work With Real Guarantees: Our installations and repairs come with workmanship warranties, so you’re never left second-guessing the job.

$250 OFF
Any Water Heater Replacement
Expires: January 31, 2026
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804-409-2697

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Frequently Asked Questions

Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

The attendant was very respectful in wearing shoe covers and the knocking at the door before entering each time he stepped outside he explained everything thoroughly
Monica C. Smith
2 days ago
I’ve used Southern Goodman before and was satisfied. This was my first service since moving. Silas (my technician) was fantastic. He was thorough, responsive and clear with his consultation. Will definitely request him again. Update June 2025 Just had my summer check-up, and as always the service was great. Dwayne did an amazing job and was incredibly personable and knowledgeable. Update January 2026 Dwayne did an incredible job once again. Friendly, knowledgeable and thorough.
Taylor Wiegert
4 days ago
Great customer service and technical staff was very knowledgeable about system.
mad Dog
4 days ago
They're always prompt and professional.
Terry Barker
4 days ago
1/9/2025 Has the pleasure of meeting Jovani. He came to our house to perform maintenance of our system. He took the time to thoroughly inspect and discuss his findings and our concerns. Very professional, personable, courteous and really knows his profession.
Elsa Colon
4 days ago
Luke was amazing! Very nice young man who did a great job explaining the problem and pricing upfront. The whole experience starting with calling the customer service and becoming a VIP member was seamless.
Toni Givens
5 days ago
Silas is awesome. Very professional and easily explains difficult concepts. Appreciated him coming by today. Highly recommended!
krzndn
6 days ago
I would like to take this time to let your office no that Michael was very professional and very knowledgeable. He took pictures and explained to me what needed to be done. Thanks again for all your help.
MaryL Martin
6 days ago
Billy came and did my VIP maintenance check. Was very professional and explained what he was doing to inside and outside units. Highly recommend and getting VIP is worth it.
Bill Gilliam
7 days ago
Always professional and friendly from reception all the way to completion. These guys will never let you down.
Laura Rapp
1 week ago
Great paintenance service from Silas
Shavis Cole
1 week ago
Great service- technician knowledgeable and welcomes questions.
Jessica Clor
1 week ago
When ever I have had appointments or needed appointments they have worked with me to provide the quickest service possible with excellent results!
Ann Wills
1 week ago
Great service and professionalism, as always.
Avery Mullins
1 week ago
Very professional and provided details Of service & needs...explaining the impact On system. Didn't take long👍🏾 Maintenance check
Arian Pierce
1 week ago
Friendly reliable HVAC service. Prompt and efficient, highly professional. Great company for residential service.
Larry Weber
1 week ago
The technician was very capable and the repair was done right away. He explained what he did, and showed me that it was working properly before he left. Very good customer service.
Dotty Strohmenger
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: