Heat Pump Repair

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Heat Pump Repair In Richmond, VA

Experiencing heat pump trouble in Richmond? Look no further than SoGood Plumbing, Heating, & Air. With a proud history of serving the community since 1917, we have focused our training in diagnosing and repairing all types of heat pump systems. Our highly trained technicians are equipped to handle any issue, from minor malfunctions to major breakdowns.

We believe in transparent pricing and offer upfront estimates. Our goal is to provide you with clear options and solutions specific to your needs. Don’t let a malfunctioning heat pump disrupt comfort. Contact SoGood Plumbing, Heating, & Air today for reliable and efficient heat pump repair services.

How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

SoGood Plumbing, Heating, & Air uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.

Contact Us

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Our Process

Book Your Appointment

Schedule your appointment online or call us at (804) 390-5440 to get started.
1

Confirm Your Availability

A friendly team member will confirm your appointment and provide an estimated arrival time.
2

Meet the Technician

Your technician will introduce themselves and explain the agenda before starting.
3

Thorough Evaluation

We’ll carefully inspect your system and provide expert recommendations for service.
4

Review Options

Your technician will present multiple solutions so you can choose what fits your needs.
5

Perform Work

With parts available, we aim to complete repairs the same day for your convenience.
6
To schedule a service visit or request additional information, give us a call or book your service online today.

What Our Customers Are Saying

Billy did a thorough job evaluating our HVAC system and gave us comprehensive options on what to move forward with. Unlike other vendors, he did not try to sell me a brand new system. In fact, he saved me $1,200 (that I almost paid to a previous vendor) by identifying a simple solution to our condenser motor's non-function: plug it in!! SoGood could have charged me $59 for a second opinion but did not. Their service prices are not the lowest, but they're honest and did not try to get me buy unnecessary services. Billy was great to work with.
C. H.
3 days ago
Wonderful customer service and very knowledgeable team! Didn’t try to sell us, and took their time in explaining all of our options. We called for a professional opinion on what to do moving forward with our entire HVAC system and we were handled with the upmost care. Our home hasn’t felt this “cool” in years! Huge thank you to Samson and Andy and Billy!
Alexandria Costello
4 days ago
Within days of purchasing our new home, we were having issues with our HVAC. Once I called So Good, there was a technician at our place within hours. Silas was so helpful in not only diagnosing and correcting the problems, but also showing us how everything works in our home.
Laura T
4 days ago
Silas was very pleasant and efficient. Would definitely use SoGood Air again.
carey ely
4 days ago
We were very pleased with the response time and Stephen was very professional, he answered all of our questions, did his work in a timely manner, very respectful, a pleasure to have him do the work. It's very stressful to have anything water related go wrong in your house and Stephen elevated our issue. Many thanks Tammy and Vince
Tamara Brown
4 days ago
I want to take a moment to express my genuine appreciation and gratitude for the entire management team and service crew at SoGood Plumbing . My wife and I have a young family, and it’s rare these days to feel truly seen and valued by a company with such a long-standing reputation. From the start, it was clear that SoGood carries the values of a family-oriented business into how they treat their customers. We decided it was in the best interest not only for us, but for future residents of our home, to have a system installed and cared for by SoGood. One of the biggest reasons we chose them was our first interaction with Billy, the technician who came out for the initial evaluation. Billy was thorough, straightforward, relatable, and clearly a family man himself. His professionalism and honesty really stood out, especially compared to other companies we spoke with. He made us feel confident and informed every step of the way whether we decided to proceed with them or not! We also want to thank Samson and Mitch, who made the rest of the process seamless. The way this team works together is impressive. They operate like a body where every part supports the other. As a nurse, I can say it felt genuinely good to be taken care of for a change. A special thanks to the installation team Johnnie and Joey. Our home is older, and they had to make several ductwork modifications. They handled everything efficiently and with such attention to detail that I felt completely at ease. After working three 12-hour shifts, it was a gift to go to sleep and wake up to a job well done. They truly advocated for the system itself, making sure it was installed and supported in the best way possible. Not to sound corny, but SoGood really lived up to its name in price, service, and timeliness. We’re grateful to have worked with them and would recommend them without hesitation. We will continue to work with them in our next home as well!
Yashiyah Tobiyah
6 days ago
Great service! Very friendly staff!!
Gurcharan Singh
6 days ago
Fantastic service! Jonni and Cole installed our new HVAC unit quickly, did an excellent job, and left everything spotless. The same day, Johnny and Sam handled our plumbing—super nice and professional. Fair prices and fast service. Highly recommend!
S H
6 days ago
Came out for the summer maintenance check. Very thorough, great guys.
Eric Sorensen
7 days ago
Silas did an awesome job explaining and got the ac fixed up quickly
Medya Nozad
7 days ago
Thank you Dwayne and Sam!
Angela Bruce
1 week ago
Di’Jon was professional, efficient, and courteous during his visit to my home. He took the time to answer my questions before leaving. The all around service was excellent!
Tracie Givens
1 week ago
Very nice trustworthy people , Daniel was at my home today for a plumbing issue . He had everything up and running smooth in 10 minutes . Making me happy happy happy .
Timothy Cull
1 week ago
I had such a great experience with SoGood! Johnny was incredibly kind and did a great job replacing my kitchen faucet after a cartridge broke, causing my water to constantly run even when in the off position. He was truly professional and made the fix a breeze. Plus, the customer service and communication from the scheduling folks was seamless. 10/10!
Lauren Wolde
1 week ago
Bought a new hvac system. The team was very punctual and they know what they were doing. Highly recommend for hvac issues.
Hemanth Raman Tummala
1 week ago
An outstanding experience. Exceeded my expectations. Silas Brazil is fabulous.
Jerry “Always Fabulous” Hill
1 week ago
    Our Service Area

    Proudly Serving Central Virginia

    Providing HVAC, plumbing, and crawl space services to the following neighborhoods around Central Virginia: