Ashland Heat Pump Repair

Stephen diagnosed the issue with the plumbing and made quality repairs at a reasonable price and fast. He even went above and beyond to install an access panel that I purchased earlier and made the cosmetics look great. Outstanding professionalism I highly recommend.

Right before the first snow of the winter, our hvac stopped running and we had to use space heaters to keep the house warm until the issue could be resolved. SoGood was able to send someone out next day to check on it. Dwayne G came by to evaluate the problem, and was very polite and friendly. We described the issue, and he very quickly identified the source of the problem, fixed it, and did multiple checks after to confirm that it was working properly. He seemed very knowledgeable and was a pleasure to do business with.

If I could leave 100 stars I would, Johnny was amazing, professional, and very knowledgeable. Give that guy a promotion 👏

Very prompt and professional service. I would absolutely recommend them!

My HVAC was having problems and they sent out a highly trained technician. He diagnosed and fixed the issues. Now my HVAC is purring like a kitten. Wonderful job. Money well spent. Will recommend again. Billy S was very cordial and polite.

Stephen S. Was the best!! Answered all my questions and fixed the problems!! He deserves a raise!!! I’ll go with your company from now on because of his attitude and soooo friendly!!

Pattie Sutton 13 reviews Edited just now Not sure | $400–500 We called on Monday to help with a clogged toilet we could not fix ourselves . Johnny and Sam arrived and fixed our problem in no time. We are so grateful for you all and appreciate your quick response every time we call! Thank you so much- for your service and wonderful staff! They are always polite and efficient!

Yovani was thorough when explaining what needed to be done. He presented options, & was patient when I posed questions.

Fantastic service! Silas explained everything and presented options.

I contacted SoGood on Monday 12/1, ready to give up on ever having working central heat and air. I had gone through at least 10 other companies who were either out of my price range or unwilling to offer financing based on my credit. Samson's first question was "Its cold. Do you have heat at all?" When I told him no, he immediately jumped into action. I told him about my less than stellar credit, and the challenges I've faced over the last few years with getting help. This man sat on the phone with banks for HOURS working out terms and getting approval within our very limited budget. Within three hours, he had a YES for me. And then he dropped what he was doing and came to my house that evening to assess our needs and discuss and finalize financing. He was able to get us approved (based on our financial situation) for a more than reasonable price, far below what has been asked from their competitors, with a monthly payment we could afford. And scheduled install for NEXT DAY! Joey and Cole were here bright and early the next morning and went right to work. They took great care in my home, covering their feet before entering, updating me on everything they were doing. They thoroughly tested every part of their work to ensure it was correctly done. They took time to explain the new thermostat controls. These guys went above and beyond. They were fast, efficient, and respectful, even conversational. From start to finish, SoGood had completely resolved a five year hardship for us in less than 72 hours. I'm just blown away and beyond grateful for the compassion we received. They are truly great people and have gained a customer for life.

Silas is an absolute gem! He’s always well mannered, professional, and well-versed in products! Definitely a gem and always a pleasure to work with!

Stephen was very friendly, professional and educated me a lot. Thank you so very much!

Luke was very professional and gave me alor of great information

I had a great experience with SoGood plumbing. From start to finish, they were friendly, efficient and extremely helpful. The technician Stephan went out of his way to make sure everything was taken care of and explained each step so that I was comfortable with the process. I really appreciate the level of kindness and professionalism received. I'd recommend them to others.

They came out to look at a water filled crawl space but they don’t work on French drains. They did give me good advice to take it up with my house warranty.

Great repair experience with Johnny!

Used the company before for AC/Heater repair, this was first time for plumbing. Great worker, great work.

HVAC checkup done twice a year as part of our annual maintenance contract. Very thorough and answered lots of questions we had. Also installed two filters we had purchased since the last checkup.