Service was fine. No complaints.
I just had a new HVAC system installed for the first floor. Everything went amazingly well from start to finish!
The office staff was so great setting up both of my appointments. Mitch was extremely informative and helpful about different options. The wonderful technicians were so polite and professional. Their attention to detail is what really stood out to me, but also their efficiency and expertise.
When I go to replace the upstairs unit or any other repairs I now have So Good on speed dial!
Great experience! Billy was professional, thorough, knowledgeable, and presented options for our HVAC unit repairs in an easy to understand, honest way. 5 stars earned!
So far so good. Technician just left for serving unit. He did professional job.
Billy, the technician, troubleshot a problem we were having with our smart thermostat. He discovered two problems: he fixed one and diagnosed the other as being caused by a nearby column in the room (we had recently moved the thermostat to behind the column). He also examined the rest of the system for any other issues. All this for a very reasonable price.
Billy did a fine job diagnosing our problem and offering viable options and solutions, with no particular pressure. We really appreciated his professionalism.
Always impressed with the service I receive from Souther Goodman.
Fast response to my heat pump emergency. Excellent customer service from the first call through the completion of the work, the service check was completely professional, knowledgeable, and informative very pleased with this service and would recommend to anyone
When ever I have had appointments or needed appointments they have worked with me to provide the quickest service possible with excellent results!
Quick, professional, courteous response
Silas was excellent. Very knowledgeable and helpful in making decisions. Thank you!
Stellar service and cordial technicians.
Professional and thorough inspection. Very satisfied with technician
Daniel was excellent! He communicated well, was quick to diagnose the issue and was quick in replacing our garbage disposal . He was a pleasure to have around. Thank you for all your assistance.
Took longer than expected for pricing options i didn’t want or need and he needed to get a part which added more time to get the job done.
I was impressed that a professional was able to come out within 24 hours of my calling. Silas was thorough in both his diagnosis and his explanations, offering me multiple options for next steps so that I could choose the one that worked best for me. I feel confident moving forward.
Just found out about your plumbing services. I’ve had a concern about a possible leak in my kitchen. Your new employee, Danny, was great. He checked everything and took pics from the crawl space to assure me there are no leaks.
This gentleman was professional, polite and explained a plausible reason for the water damage I thought was a leak.
Although I don’t want any plumbing problems, I am glad I now have a professional plumber I can call using Southern Goodman.
Thanks,
Linda Shapanka
PS Well I have a plumbing problem. I am very satisfied with the service!