Dwayne G. was awesome! Great customer service and made sure our system was running smoothly and ready for the upcoming winter. We’ve been very happy with the overall service and quality of Southern Goodman (SoGood) over the years.

Excellent service. Arrived promptly. Plumber was knowledgeable .

Service guy did an excellent job of explaining different things to me. Show me as well as explained things. Was friendly also.

Friendly, excellent service. Complete detail of first findings and what needed to be replaced and then recommendations. No pushy marketing. Great to work with. My technician was Sam Carter and would highly recommend him!

The supervisor and the technician were knowledgeable and professional.

Jhonni install my system and he did a great job! He was very informative and knowledgeable!

Dewayne was outstanding on this PM. He was extremely thorough and explained everything he did to the system very well, even included pictures of all the components he looked at and checked. The only thing keeping me from requesting him every time is that he was here for a full 2 hours. If he could get everything done within one hour, I would request Dwayne every time. Overall, I’m very happy with the results of this PM! Thank you!

We had a very knowledgeable service tech who was also extremely professional, pleasant, and instilled confidence.

Technician had a great understanding of the job and proceeded to do just that. Great work

I just got a new furnace installed by SG. The installations went well. What I appreciated most, SG gave me various options to choose. This, in turn, helped me make the best decision for my long term needs.

Michael and Billie were very nice and professional service technicians.Sammie and Shannon who handle the office calls also very nice to work with. We have used their services for furnace replacement, new AC units and just installed a new hot water tank. Will continue to use their services, and highly recommend Southern Goodman.

Hello im back again this time Yovani did my inspection on the Hvac and furnace. He did an amazing job. Walked me through everything. I even had some additional work put in the same day purifier UV light which is amazing. Thank you Yovani 😊 for awesome work.

Mr. Dwayne Gail is the Service Technician who completed a maintenance checkup on my heat pump system, which had originally been installed by Southern Goodman in January 2018. Prior to his inspection, Mr. Gail explained that he would be looking at both the indoor and outdoor units, and would take pictures to explain his findings. He described the tasks he would do to check the unit. Mr. Gail did a very thorough examination and an excellent job of sharing this information with me. He also gave me their new brochure which describes the VIP membership program. I was pleased to hear that my system is in good shape; he had only one recommendation for a replacement part. He calculated the cost for this work, both as a member and nonmember, showing me the potential savings. Mr. Gail was knowledgeable, thorough and very pleasant, and this was without a doubt, one of the best interactions I’ve ever had with a Service Provider.

Johnny was very courteous and efficient as he examined the plumbing and caught several issues.

Outstanding service as always. Courtesy service reps. Prompt. Gives suggestions but never pushy with trying to make you do anything. Would recommend to anyone looking for service for heating or air conditioning service. Here is star 6⭐️

Plumbing check on all pipes. Johnny was awesome. He was polite courteous and knowledgeable and a delight to work with.

Silas is the only reason I still use this company. Professional, prompt, and courteous- even with the change in branding and multiple phone calls weekly asking me to schedule.. I’ll still choose this company because I know what to expect in service. The name change was a miss, and the “how can I make you smile today” becomes obnoxious because after the second time hearing it multiple times, it’s clearly scripted. Thanks for your consistently, Silas! You rock!