Silas did a fantastic job replacing a part for our furnace. He communicated his plan and followed up after completion to make sure we felt comfortable with the fix! Highly recommend Southern Goodman for your heating and cooling needs.
We’ve been customers of theirs for about two years, and as usual, great service. The tech that came out, Bryce, was very friendly and professional!
Silas was outstanding. He was very thorough and took his time with protocol. Explained all of my options clearly.
Mr. Daniel provided a thorough inspection of our plumbing system today. He was friendly, professional, and courteous. I received honest and transparent feedback. No hidden agenda. I will call on Southern Goodman HVAC anytime.
Technician was very professional, knowledgeable, and friendly. He explained everything to me in a simple manner and answered all of my questions.
Billy was thorough and efficient as he reviewed my system and diagnosed the issue. His recs for follow up service make sense, after his explanations. He was patient and kind as well as knowledgeable.
Daniel was friendly, knowledgeable, and extremely capable in servicing our plumbing issues with the kitchen sink!! Thank you, Daniel!!
I was impressed that a professional was able to come out within 24 hours of my calling after our AC stopped working. Silas was thorough in both his diagnosis and his explanations, offering me multiple options for next steps so that I could choose the one that worked best for me. Solomon was also incredibly patient and helpful, offering a refreshing level of transparency I felt confident moving forward with them. After Southern Goodman offered a better quote than any other company, Jonni, Jerry, and Donavan provided excellent service in replacing our 19-year-old HVAC system the next day. They only left my home after they were sure that all my questions were answered and all my expectations were met. No one loves investing money in home repairs, but these folks made the experience relatively pleasant and stress-free.
Appointment was scheduled with ease. And Silas did a great job doing our spring Maintenance and offering ideas to keep our system running well.
Daniel from SoGood did an excellent job replacing a leaky spigot and installing a new water heater. He added insulation to the pipes and made sure the old one was taken away. The Essency Water Heater looks great and am glad it has an 80 gallon capacity!
Bryce does a good job and has impressed us with explanations of all work done. We have come to feel comfortable with him servicing our systems and trust him.
I was impressed that a professional was able to come out within 24 hours of my calling. Silas was thorough in both his diagnosis and his explanations, offering me multiple options for next steps so that I could choose the one that worked best for me. Solomon was also incredibly patient and helpful, offering a refreshing level of transparency I feel confident moving forward with them.
Daniel great job.
Update: Awesome job Daniel, thanks for your hard work!
Super service on my HVAC unit with quick replacement of parts and thorough inspection underneath my house! Kind and respectful technician! Customer service is outstanding with your company and your staff!
Silas was fantastic! He explained what he was going to do and answered all my questions . He was very thorough and also did some preventative things just to insure that my units were ready for spring. Great company!
Service was fine. No complaints.
I just had a new HVAC system installed for the first floor. Everything went amazingly well from start to finish!
The office staff was so great setting up both of my appointments. Mitch was extremely informative and helpful about different options. The wonderful technicians were so polite and professional. Their attention to detail is what really stood out to me, but also their efficiency and expertise.
When I go to replace the upstairs unit or any other repairs I now have So Good on speed dial!