Richmond’s Preferred HVAC & Plumbing Company

Jonni (lead), Deante, Cole - did an awesome job and were very professional. This is my 3rd unit from them in one year at different locations.

Super excited that Yovani came out to clean my unit! Professional, on time, and personable.

Technician Silas was great, very professional and informative

Silas was very personable and seemed quite knowledgeable. Not pushy at all with sale of new systems.

Dwayne look for the problem, found the problem with the wet filter. Made recommendations for the future. Very professional tech. Price for total repair a bit pricey.

Good service, friendly techs, easy to schedule. The membership service offers priority service and discounted maintenance and repairs.

Brandon was thorough and did above and beyond

Friendly and communicative

Billy did a thorough job evaluating our HVAC system and gave us comprehensive options on what to move forward with. Unlike other vendors, he did not try to sell me a brand new system. In fact, he saved me $1,200 (that I almost paid to a previous vendor) by identifying a simple solution to our condenser motor's non-function: plug it in!! SoGood could have charged me $59 for a second opinion but did not. Their service prices are not the lowest, but they're honest and did not try to get me buy unnecessary services. Billy was great to work with.

Wonderful customer service and very knowledgeable team! Didn’t try to sell us, and took their time in explaining all of our options. We called for a professional opinion on what to do moving forward with our entire HVAC system and we were handled with the upmost care. Our home hasn’t felt this “cool” in years! Huge thank you to Samson and Andy and Billy!

Within days of purchasing our new home, we were having issues with our HVAC. Once I called So Good, there was a technician at our place within hours. Silas was so helpful in not only diagnosing and correcting the problems, but also showing us how everything works in our home.

Silas was very pleasant and efficient. Would definitely use SoGood Air again.

We were very pleased with the response time and Stephen was very professional, he answered all of our questions, did his work in a timely manner, very respectful, a pleasure to have him do the work. It's very stressful to have anything water related go wrong in your house and Stephen elevated our issue. Many thanks Tammy and Vince

I want to take a moment to express my genuine appreciation and gratitude for the entire management team and service crew at SoGood Plumbing . My wife and I have a young family, and it’s rare these days to feel truly seen and valued by a company with such a long-standing reputation. From the start, it was clear that SoGood carries the values of a family-oriented business into how they treat their customers. We decided it was in the best interest not only for us, but for future residents of our home, to have a system installed and cared for by SoGood. One of the biggest reasons we chose them was our first interaction with Billy, the technician who came out for the initial evaluation. Billy was thorough, straightforward, relatable, and clearly a family man himself. His professionalism and honesty really stood out, especially compared to other companies we spoke with. He made us feel confident and informed every step of the way whether we decided to proceed with them or not! We also want to thank Samson and Mitch, who made the rest of the process seamless. The way this team works together is impressive. They operate like a body where every part supports the other. As a nurse, I can say it felt genuinely good to be taken care of for a change. A special thanks to the installation team Johnnie and Joey. Our home is older, and they had to make several ductwork modifications. They handled everything efficiently and with such attention to detail that I felt completely at ease. After working three 12-hour shifts, it was a gift to go to sleep and wake up to a job well done. They truly advocated for the system itself, making sure it was installed and supported in the best way possible. Not to sound corny, but SoGood really lived up to its name in price, service, and timeliness. We’re grateful to have worked with them and would recommend them without hesitation. We will continue to work with them in our next home as well!

Great service! Very friendly staff!!

Fantastic service! Jonni and Cole installed our new HVAC unit quickly, did an excellent job, and left everything spotless. The same day, Johnny and Sam handled our plumbing—super nice and professional. Fair prices and fast service. Highly recommend!